Information Officer

2 weeks ago

Melbourne City Centre, Australia Parliament of Victoria Full time

Information OfficerDepartment of the Legislative Assembly
About the role
The Procedure Office provides support to the Chamber and senior officers within the Department and is responsible for answering inquiries from the Department's customers. Your key responsibilities will be providing high level customer service to internal and external customers, contributing to public information made available through the Parliament of Victoria website and printed materials, and processing questions and answers to questions. You will also archive original papers tabled in the Legislative Assembly, arrange transfer of documents to the Public Record Office as required, as well as process requests for access to archived documents.
The Information Officer works extended hours on a rostered basis on sitting days. This includes starting at 8.00 am on Tuesdays, Wednesdays and Thursdays and working until approximately 8.00 pm on some Tuesdays and Wednesdays. Sitting hours can sometimes be unpredictable and on occasions you may be required to work longer. Please note that this is a part time role, working on Mondays and Tuesdays only.
About you
To succeed in the role, you will have excellent interpersonal and customer service skills, enjoy working in a small team, and be able to organise and prioritise work and show initiative. You will have excellent attention to detail, with the ability to produce documents with a high degree of accuracy within tight deadlines. Your analytical, research and writing skills will be a strength.
Why Work With Us?
We are committed to providing employees with flexible working conditions to support our employees in balancing their work and life commitments. Your professional development is important to us, that's why we have a dedicated learning and development framework, along with leadership development programs and targeted in-house training.
Your health and wellbeing are integral to your success. We have a range of benefits to ensure your physical and mental health are supported, including a annual health and wellbeing calendar with initiatives including flu vaccinations, skin and health checks and optical and eyewear subsidies. As well as discounted health insurance and discounted memberships at over 240 gyms, pools and fitness facilities across Victoria.
When you excel at your work and initiate innovative solutions or go above and beyond to demonstrate our values, you will be recognised for your efforts through our reward and recognition program.
For more information about a career with us, visit our website.
How to Apply
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