
Food & Beverage Manager
5 days ago
**Job Number** 23049127
**Job Category** Food and Beverage & Culinary
**Location** Four Points by Sheraton Perth, 707 Wellington Street, Perth, Western Australia, Australia
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 year’s experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 year’s experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Developing and Maintaining Budgets**
- Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
- Maintains a positive cost management index for kitchen and restaurant operations.
- Utilizes budgets to understand financial objectives.
**Leading Food and Beverage Team**
- Manages the Food and Beverage departments (not catering sales).
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Oversees all culinary, restaurant, beverage and room service operations.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Provides excellent customer service to all employees.
- Responds quickly and proactively to employee's concerns.
- Provides a learning atmosphere with a focus on continuous improvement.
- Provides proactive coaching and counselling to team members.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Monitors and maintains the productivity level of employees.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.
**Ensuring Exceptional Customer Service**
- Provides excellent customer service.
- Responds quickly and proactively to guest's concerns.
- Understands the brand's service culture.
- Drives alignment of all employees, team leaders and managers to the brand's service culture.
- Sets service expectations for all guests internally and externally.
- Takes ownership of a guest complaint/problem until it is resolved, or it has been addressed by the appropriate manager or employee.
- Verifies all banquet functions are up to standard and exceed guest's expectations.
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviours.
- Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.
**Managing and Conducting Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Conducts performance reviews in a timely manner.
- Promotes both Guarantee of Fair Treatment and Open-Door policies.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.
**Additional Responsibilities**
- Complies with all corporate accounting procedures.
- Analyses information and evaluates results to choose the best solution and solve problems.
- Drives effective departmental communication and information systems through logs, department meetings and property meetings.
- Marriott International is an equal opportunity employer. We believe in h
-
Food & Beverage Manager
2 weeks ago
Perth, Australia Courtyard by Marriott Full time**Job Description**: **Job Number** 23152276 **Job Category** Food and Beverage & Culinary **Location** Courtyard by Marriott Perth Murdoch, 12 Fiona Wood Road, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management Courtyard by Marriott offers a refreshing...
-
Food & Beverage Manager
2 weeks ago
Perth Eastern Suburbs, Australia ACRUX Search Pty Ltd Full time**ACRUX Search** is currently sourcing an experienced **Food & Beverage Manager** to join, grow and exceed the current operations for one of our well-known clients in Perth, WA. Our client is after a Food & Beverage Manager to take on an important role within their organisation, leading a multi-venue establishment to success. You will be responsible for...
-
Strategic Account Manager
1 week ago
Perth, Australia AMP Full timeStrategic Account Manager If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our...
-
Food & Beverage Manager
1 week ago
West Perth, Australia Bamboo Catering pty Ltd Full time**Career opportunity for an enthusiastic, passionate Food & Beverage Manager** **$60,000 p/a + Super** **About The Company** Bamboo Catering, based in west Perth, is a boutique event & corperate caterer servicing discerning corporate & private clients, in a variety of venues across the city, corporate head offices & private homes. As a company we are...
-
Food and Beverage Manager
4 days ago
Perth, Australia RAC Arena Full timeWe are seeking a dynamic and experienced Food and Beverage Manager to oversee and optimise our retail and merchandise operations. This role requires a strong understanding of hospitality, and high-volume food & beverage sales, a passion for customer service, and the ability to drive revenue and profitability. **About Role** - **Customer Experience**: Exceed...
-
Assistant Food
2 weeks ago
East Perth, Australia Western Australian Cricket Association (WACA) Full timeWe’re on the hunt for a passionate and hands on **Assistant Food & Beverage Manager** to support the day-to-day operations of our dynamic food and beverage offerings at the WACA Ground. Working closely with the Food & Beverage Manager, you’ll be at the heart of delivering exceptional service across our café, events, match day and food outlets. **How...
-
Food & Beverage Supervisor
2 weeks ago
Perth, Australia MERCURE Full time**Company Description** **_ Mercure Perth_** is conveniently located in the heart of Perth city, with the major shopping, entertainment and nightlife areas all close by. The hotel features 239 well appointed rooms, along with a great restaurant, a cafe, bar, heated rooftop swimming pool, spa, sauna and gym. Business guests are well catered for at Mercure...
-
New Business Manager, Wealth
1 day ago
Perth, Australia AMP Limited Full timeIf you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...
-
Food & Beverage Supervisor
1 day ago
Perth, Australia Marriott International, Inc Full time**Additional Information**Full Time **Job Number**24185683 **Job Category**Food and Beverage & Culinary **Location**The Westin Perth, 480 Hay Street, Perth, Western Australia, Australia, 6000 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management **About the company**: The Westin Perth Hotel is a rejuvenating haven with luxury...
-
Strategic Account Manager
2 weeks ago
Perth, Australia AMP Limited Full timeIf you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...