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Head of Communications

2 weeks ago

St Leonards, Australia RSL LifeCare Full time

The **RSL LifeCare**vision of creating proud communities, living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 110 years. At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home.

We are seeking a seasoned and strategic **Head of Communications**to lead the development and execution of our organisation-wide communications strategy. Reporting to the Chief Strategy, Marketing and Communications Officer, this is a key leadership role responsible for managing the voice, reputation, and public presence of one of Australia's most respected aged care and veteran service providers.

As **Head of Communications**, we would expect you to:

- Develop and implement integrated communications and stakeholder engagement strategies
- Act as a spokesperson and prepare leaders for media engagements and public appearances including speech writing or briefing notes
- Ensure excellent internal communications that align with strategic priorities and culture
- Build and maintain key external relationships including RSL NSW, media & government
- Oversee crisis communication planning and response in partnership with executive leaders
- Direct our Government Relations partner on government advocacy and issues management efforts, including policy and funding campaigns
- Manage communications team performance, budgets, and agency partnerships

This is an exciting opportunity for a senior communications professional who thrives in a mission-led environment and is passionate about veteran support and aged care advocacy.

**Our expectations are you will have**:

- A degree in Communications, Public Relations, Journalism or related field (postgrad desirable)
- 15+ years' experience in a senior communications or advocacy role, ideally in aged care, health, veterans' affairs, or not-for-profit sectors
- Strong media relations, government and/ or industry peak bodies relations and stakeholder engagement skills
- Experience managing communications in complex environments with sensitive issues
- Exceptional written, verbal and interpersonal communication skills
- Proven ability to lead teams and develop high-impact communications strategies
- The ability to multi-task and thrive in a very fast paced and demanding environment
- A deep understanding of veteran issues and a passion for supporting those who have served is advantageous, as is familiarity with aged care sector reforms and advocacy needs

**RSL LifeCare offer a range of benefits including**:

- Not-for-profit tax benefits - salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as tax-free benefits like super contributions, car leasing and more, plus $2600 meal entertainment card annually
- Fitness Passport
- Staff discounts across 700 select retail stores through Maxxia Rewards
- Leave Loading - 17.5% pay top up on paid leave
- The opportunity to work with an organisation that is genuinely passionate, supportive and collaborative with each other, our people and our residents
- Career development and progression opportunities across all areas of RSL LifeCare

**Our commitment to diversity**:
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.

**Location**:St Leonards