General Administrative Support Officer

2 weeks ago

Parramatta, Australia NSW Government -NSW Police Force Full time

**Clerk Grade 1/2**:

- **Ongoing Full-Time (3 roles)**:

- **Parramatta**

**About us**

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

**About the role**

We have an opportunity for three (3) **General Administrative Support Officers** **(GASOs) **to be part of our Parramatta Police Area Command team. The GASO provides the delivery of efficient and effective general administration, clerical support, and receptionist services with a focus on quality services to commands/business units.

These busy roles are based at Parramatta and include Court Process duties. There is a significant volume of work passing through the Court Process Office on a daily basis and as a result a significant amount of pressure is placed upon the Court Process GASOs by the Prosecutors and Attorney Generals staff to ensure that the work is completed in an accurate and timely manner. The Court Process Office operates seven days a week including public holidays.
- high level attention to detail;
- excellent time management skills; and
- be available, willing and flexible to work weekends and public holidays.

**What we can offer you**

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:

- competitive salary;
- flexible work options;
- opportunity to purchase leave;
- annual leave loading;
- corporate wellbeing programs including seminars and the Fitness Passport;
- free annual influenza vaccination;
- salary packaging options via superannuation contributions or a novated vehicle lease; and
- convenient location for public transport and to shops etc.

**How to Apply**

To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.

**Target Question 1**:
Explain in detail a workplace situation where you have delivered favourable customer service outcomes with diverse customers including how you dealt with a difficult customer and how you managed competing demands.

**Target Question 2**:
Please detail how your experience and skills meet the key accountabilities for the role?

If you require any further information about this opportunity, please contact the hiring manager
**Judith Cass** via
**(02) 9633 0719**.
- an Australian Citizen;
- a permanent resident of Australia; or
- a New Zealand citizen.

**Our commitment to Diversity**

The NSW Police Force is a proud employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees. Differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

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