Current jobs related to Service Manager - Adelaide Region SA - Aon

  • Service Manager

    2 weeks ago

    Adelaide Region SA, Australia Penske Full time

    **Your New Opportunity**: **Permanent Full time** **Penske** are seeking a new **Service Manager **to join their **Adelaide** branch that pride themselves on having a positive work culture. This leadership role will be reporting to the Branch Manager, your primary responsibilities will be to lead and mentor a motivated service team, to monitor and improve...

  • Client Services Manager

    5 days ago

    Adelaide Region SA, Australia HAYS Full time

    A commercial cleaning company is seeking an enthusiastic Client Services Manager to join their team. **Your new company** This company is a leading provider of cleaning services and solutions for commercial and food industries. Their vision is to develop lasting client relationships by providing an exceptional customer service. **Your new role** Your main...

  • Manager, IT Services and Security

    3 days ago

    Adelaide Region SA, Australia Baptistcare SA Full time

    **About us**: Baptist Care SA works collaboratively with South Australians from all walks of life. We provide Camping and Adventure Programs, Disability Services, Homelessness Services, Out of Home Care and Youth, Family and Community Programs. We are committed to finding a way forward for everyone we serve and supporting them to achieve their life goals. We...

  • Manager, IT Services and Security

    3 days ago

    Adelaide Region SA, Australia Baptist Care SA Full time

    **About us**: Baptist Care SA works collaboratively with South Australians from all walks of life. We provide Camping and Adventure Programs, Disability Services, Homelessness Services, Out of Home Care and Youth, Family and Community Programs. We are committed to finding a way forward for everyone we serve and supporting them to achieve their life goals. We...

  • Service Delivery Manager

    1 week ago

    Adelaide Region SA, Australia CyberCX Full time

    Flexible work enviornment - Hyper growth practice - Adelaide or Canberra location CyberCX is Australia’s leading independent cyber security consultancy organisation. Due to organic growth, we are looking for a Service Delivery Manager to join our Adelaide team. We value diversity and all levels of experience to contribute to our team, and at CyberCX we...

  • Service Delivery Manager

    3 days ago

    Adelaide Region SA, Australia Talent International Full time

    australia adelaide contract negotiable- Service Delivery Manager - Adelaide Based - Contractual (Full Time Role) - 6 months, with possible extensions We are looking for an experienced Service Delivery Manager with data management background to join one of our clients in Adelaide. The following skills and experience are essential to be successful in this...

  • Field Supervisor

    1 day ago

    Adelaide Region SA, Australia Service Stream Full time

    Primary Location Adelaide - Happy Valley Job Description Summary This hands-on, leading by example position will see you take an active role in the operation and maintenance of wastewater assets in order to deliver the highest level of OHS outcomes, service delivery efficiencies, asset reliability and customer service for our client, SA Water. About the...

  • Corporate Services Manager

    6 days ago

    Adelaide Region SA, Australia SULLIVAN Consulting Full time

    Well established Golf Club located in the Adelaide foothills - Provide effective leadership and direction to the team - Great career opportunities within a positive environment **Company Overview** *** Founded in 1927, Mount Osmond Golf Club is located 20 minutes east from the CBD of Adelaide, in the Adelaide foothills. With its unique location and rich...

  • Client Service Manager

    6 days ago

    Adelaide Region SA, Australia The HRoom Full time

    Are you a quick thinker, adaptable and able to deliver support and solutions in a fast-paced environment? Do you love dealing with people and building strong relationships with others? Do you get satisfaction out of providing excellent customer service and efficient administrative support? If these statements describe you then read on **The...

  • Student Services Manager

    1 week ago

    Adelaide Region SA, Australia Kaplan Australia Full time

    **26 days' annual leave, including one for your birthday**: - **Be part of a college that provides international students with a pathway to undergraduate studies at the University of Adelaide**: - **Permanent full-time position based in Adelaide** **Role** We currently require a dedicated **Student Services Manager**, who is enthusiastic about working...

Service Manager

2 weeks ago

Adelaide Region SA, Australia Aon Full time

**Job Description**:

- Drive the implementation of the COE strategy
- Lead quality improvement initiatives through feedback, qualitative and quantitative data
- Key leadership role based in Adelaide

**Service Manager - Centre of Excellence**

The Aon Client Services team (ACS) is a business-critical operating unit within Aon Australia, providing best in class broking service support to our Client Relationship Managers and clients. The Centre of Excellence (COE) is a centralised team based in Adelaide that performs a mix of scalable standardised high volume and specialised complex tasks. There are 20 colleagues onshore and is supported by approximately 24 offshore resources.

This role has prime responsibility for managing the performance of the COE and responsibility for executing the service support model, implementing continuous business improvement activities and ensuring that client service standards are exceeded by guiding and directing the team.

There is also the opportunity to be involved in the future expansion of the function to move into a regional solution across APAC, potentially creating exciting growth and career development opportunities.

**Aon is in the business of better decisions**

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
- As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

**What the day will look like**
- Drive the implementation of the COE strategy and lead the implementation according to Aon standards and tools to drive and facilitate the successful delivery of the COE project
- Foster a culture which drives and encourages high performance, collaboration, agility and accountability in the delivery of outcomes aligned with Aon’s strategy; while modelling and promoting a strong risk culture throughout the business unit in line with the Aon’s risk management and governance frameworks.
- Lead, motivate and mentor the team, monitoring performance, fostering ongoing professional development and ensure staff have the knowledge and skills to achieve their work objectives in alignment with Aon’s values.
- Coordinating COE operations to meet business demands and ensuring strategic connections with all stakeholders
- Lead the execution of a COE governance, reporting and review framework. Manage interdependencies and coordination that information relating to project deliverables, risks and issues are effectively communicated between stakeholders and that key performance indicators are monitored and evaluated.
- Deep understanding of the corporate mission and strategic objectives and able to communicate these effectively
- Proactively manage resourcing requirements, evaluating staff workloads and performance to ensure service delivery targets are consistently met
- Drive quality improvement initiatives and ensure a high-quality standard of service delivery through qualitative and quantitative data and feedback loops

**How this opportunity is different**

As an Aon colleague, you will never be limited by your job title. Instead, you will learn and grow alongside some of the most talented people in the business, who genuinely want you to be the best version of yourself.

We honestly believe that our culture is different, with authentic and inquisitive individuals who each bring something unique to our team.

Be you, be unique with us.

**Skills and experience that will lead to success**
- Operational leadership experience and success in managing complex and evolving organisations
- Extensive management experience in a fast paced, high impact operational environment
- Tertiary education preferred
- Strong internal and external stakeholder management and communication
- An ability to comply with group management systems and policy to manage risks and report incidences
- Highly developed interpersonal, communication and influencing skills
- Strong analytical skills with high level planning and lateral problem-solving skills

**How we support our colleagues**

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workp