Manager, Business Services

**About FTI Consulting**

FTI Consulting is a leading global business advisory firm dedicated to helping clients with their most significant opportunities and challenges. With more than 8,000 employees located in 33 countries, our broad and diverse team of award-winning experts advise their clients when they are facing their most significant opportunities and challenges.

Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.

**What You'll Do**

Reporting to the Australian Finance Manager, you will be supporting FTI’s Australian Finance Team whilst managing a small team covering Accounts Payable, Accounts Receivable and coordinating/preparing all aspects of the payroll function (currently outsourced).

Working closely with our specialised consulting/advisory experts and Matter/Project Managers, the Manager - Business Services will have the following responsibilities:

- Monitoring of work-in-progress on engagements, ensuring that they are billed within the set timeline.
- Follow up with clients for outstanding invoices, ensuring that payment is received within payments terms.
- Ensure financial review checklists are completed (with supporting approvals) for new client matters/engagements.
- Assisting Billing Specialists with dispatch of client invoices
- Liaising with Engagement Delivery Leads and Matter/Project Managers to resolve client queries on invoices.
- Ensuring appropriate billing process is followed for different types of engagements, eg engagements with success-based fee arrangements.
- Organising of Letter of Demand for long overdue accounts
- Weekly reporting of Work-in-Progress and Accounts Receivable status
- Assisting with streamlining the collection process
- Other ad-hoc responsibilities

**Key Requirements**
- Accounting and/or finance qualifications essential '
- Previous hands-on direct responsibility for an AP function, ideally including team leadership.
- Accounts receivable/collections experience of 4+ years
- Working knowledge and proficiency with a payroll function (ideally 300+ staff)
- Professional services industry experience preferred.
- Working knowledge of Excel and basic ERP knowledge to access information
- Commitment, self-motivation and deadline driven.
- Keen to work in a fast-paced environment and multinational organisation
- Ability to interact and engage confidently with key stakeholders
- Articulate and effective communicator, with a proactive and team-orientated mindset

**Our Benefits**

Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to:

- Attractive remuneration
- 18 weeks paid parental leave
- Medical insurance program (corporate membership) for individual and dependent(s)
- Annual paid volunteer hours
- Corporate matching for charitable donations
- Flexible working arrangements
- Employee Assistance Program (“EAP”) - free to all employees and their immediate families
- Monthly Health & Wellbeing program including fitness subsidies
- Professional membership contributions and generous paid study leave

**About FTI Consulting**

What makes us unique? With more than 8,000+ employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities.
- FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, colour, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation._