Customer Service

9 hours ago

Brisbane, Australia Optimum Consulting Group Full time

**The Opportunity**

Our client is a well-established NGO operating in the Health & Community Sector that has been operating for around 30 years. They are currently seeking a motivated customer service professional with excellent administrative skills to join their team.

**Duties**:
This position will include the following tasks and responsibilities:

- Make outbound calls to clients and third parties
- Work autonomously and as part of a team to facilitate meetings between clients and third parties
- Assist with daily admin and scheduling
- Maintaining and updating client records accurately
- Document control and management

**Skills and Experience**:
To be successful in this role, you will have:

- Exceptional written and verbal communication skills
- Ability to work in a fast paced and ever-changing environment
- The ability to liaise with a variety of internal and external stakeholders
- Proven experience in administration and customer service
- Comfortable using the MS Suite and able to learn new systems quickly

**How to APPLY

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