Customer Service Administrator
4 days ago
Job Title: Customer Service Administrator
Job Summary:
We are looking for a dedicated Customer Service Administrator to join our team in the engineering industry. The ideal candidate will be responsible for providing exceptional customer service, managing inquiries and complaints, and ensuring customer needs are met efficiently.
Responsibilities:
– Respond to customer inquiries and complaints through various channels
– Manage customer accounts and maintain accurate records
– Process customer orders accurately and in a timely manner
– Collaborate with different departments to resolve issues and ensure customer satisfaction
– Maintain a high level of professionalism at all times
– Provide administrative support to the customer service team as required
Qualifications:
– High school diploma or equivalent required; associate's or bachelor's degree preferred
– 2+ years of experience in customer service or related field
– Excellent communication skills both verbal and written
– Strong organizational abilities with attention to detail
– Ability to work independently as well as part of a team
– Proficient in Microsoft Office suite
Please note that this job description is specific to an entry-level position in Brisbane, Queensland 4000, Australia.
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