Client Services

1 week ago

Brisbane, Australia Johnathan Thurston Academy Full time

**Johnathan Thurston Academy**

Taking employment back to basics. We simply introduce jobseeker to jobs It's that simple.

The Johnathan Thurston Academy, with Lendlease as our major employment partner, has a unique collaborative employment zone. The goal and focus is to connect job seekers to all of our employment partners throughout the nation. We aim to ensure that all opportunities for potential connections are both exhausted and managed in the one zone. We have created a unique and sophisticated platform that streamlines all employment opportunities between job seekers and employers.

Client**:Autism Queensland**

**About Autism Queensland**

**About the Role**

The role of the Client Services and Support Consultant (SDSS) is to provide information about autism, Autism Queensland (AQ) services and other supports relevant school-aged children on the autism spectrum and/or their parents/carers, family members and others working with them.

**Key responsibilities include**:

- Provide guidance and information to families of recently diagnosed school-aged children to support their access to services and support
- Maintain an in-depth and up-to-date knowledge of autism spectrum disorder, including a high level of awareness of evidence-based approaches and strategies to provide appropriate support to people contacting AQ
- Maintain a high level of knowledge of state and federal systems - e.g. Education, Health, and NDIS as relevant for school aged children
- Develop and maintain comprehensive knowledge of all AQ services and programs to ensure currency and effectiveness in supporting client enquiries and needs
- Maintain client records on AQ’s client database, prepare reports as requested and log client feedback into the Quality system
- Collect data as required by the Manager Client Services & Support and Manager Education Support
- Participate in School Advisory Service (SDSS) meetings as required

**Skills and Experience**
- Minimum tertiary degree qualification in Teaching, Occupational Therapy, Speech Pathology or Psychology
- Demonstrated understanding of child development and autism, and knowledge of current evidence-based practices
- Demonstrated currency of knowledge and proven practical experience of the Queensland education system, NDIS and other relevant supports for school-aged children with disability
- Highly effective interpersonal communication skills with proven ability to build effective professional relationships with internal and external stakeholders
- Demonstrated ability to work both autonomously and collaboratively as a member of a team with proven time management and problem-solving skills
- High level working knowledge of Microsoft Office suite and experience with customer data management systems

**Culture & Benefits**
- Work for an organisation whose vision is to create a life of participation, opportunity and choice for people on the autism spectrum.
- Be part of a dynamic and dedicated team
- Inspiring workplace with passionate and supportive colleagues and leaders
- Enjoy the financial benefits of our generous salary sacrificing program
- Great professional development and opportunity to further develop your skills

**How To Apply**

If you would like further information, please contact Human Resources on 07 3452 2158 (Monday to Thursday).

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