Relationship Manager

6 days ago

Sydney, Australia NAB Full time

Relationship Manager - Sydney CBD
- Job number: 800973
- Primary position location: NSW- Sydney CBD
- Category: Banking & Financial Services
- Work type: Permanent Full time
- Closing at: Jun 9 2025 - 23:55 AEST

**Favourite**

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
- Permanent full-time opportunity based at our Sydney CBD Office.
- Make a genuine impact by supporting our broker network, driving engagement and performance through a tailored customer experience.
- Join a high-performing, collaborative team committed to delivering exceptional service and building strong broker relationships.

In the role of a **Relationship Manager,**you will join the **NAB Broker NSW/ACT Team** that’s doubling down on winning together.

**Each day, you’ll go above and beyond to**:

- Build a strong understanding of broker businesses to identify product and service opportunities aligned with our home lending offerings.
- Support low-value mortgage brokers in achieving lending targets and driving broker activation to support overall portfolio growth.
- Conduct regular, planned sales calls with clear objectives and measurable outcomes.
- Accurately capture all sales activity in our CRM system (Salesforce).
- Manage and strengthen stakeholder relationships to deliver a competitive, high-quality service experience to broker businesses.
- Provide guidance on lending scenarios and structure to your broker panel, responding promptly to queries on products, policies, and processes.
- Act as an education source for low-value or new-to-industry brokers, focusing on pipeline management and improving submission quality.

**We’re looking for the best and brightest to deliver the best for our customers. You’ll need**:

- Banking and/or lending experience is preferred.
- Excellent communication skills, both written and verbal.
- Strong problem-solving skills with the ability to manage multiple priorities.
- A customer-obsessed mindset with a focus on delivering exceptional service.
- Demonstrated ability to successfully manage a customer portfolio.
- Proven success in account management, ideally within a B2B environment and preferably Third Party experience.

**A diverse and inclusive workplace works better for everyone**
We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

**Join NAB

  • Relationship Manager

    2 weeks ago

    Sydney, Australia BMS Performance Australia Pty Full time

    Sydney Location (Flexible WFH Options) - $80-100k Base + Super + Bonus ($20-30k Bonus) - High Growth Talent Solutions Leader Our client has a significant footprint with offices and clients right across the globe, you will be joining a business that has just secured funding to build out their team across Australia. You will be supported and inspired by a...

  • Relationship Manager

    2 weeks ago

    Sydney, Australia NSW Government -Australian Museum Full time

    **Relationship Manager** Salary Classification: Clerk Grade 7/8 ($99,431 - $110,064) with a total remuneration package up to $122,556 per annum Employment Status: Temporary Full Time (for a period of up to 4 years) Location: Sydney CBD **About the Australian Museum** The Australian Museum is located on the traditional homelands of the Gadigal people of...

  • Relationship Manager

    2 weeks ago

    Sydney, Australia LexisNexis Full time

    Relationship Manager Will you like to join a leader in legal insights and technology? Are you a talented sales professional? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for...

  • Relationship Manager

    2 weeks ago

    Sydney, Australia FleetPartners Full time

    **Who we are**: **Our Promise** FleetPartners Group is an equal opportunities employer; therefore, all qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **Who we’re looking for**: A Sales professional who...

  • Relationship Manager

    3 days ago

    Sydney, New South Wales, Australia Shift Full time $120,000 - $180,000 per year

    Who is Shift?At Shift, we're business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.We believe Australian businesses are the driving force behind our economy and are core to our communities. That's why our business expertise, focus on relationships, and...

  • Relationship Manager

    2 days ago

    Sydney, New South Wales, Australia Tardis Indigenous Full time $60,000 - $90,000 per year

    Position detailsEmployment classification: Permanent full-timeProbationary period: 6 months (applicable to new employees only)Reports to: Senior Relationship ManagerLocation: AustraliaThe organisationAustralia's leading supplier diversity organisation. Since 2009, the organisation has worked with Aboriginal and Torres Strait Islander businesses and...

  • Relationship Manager

    2 weeks ago

    Sydney, Australia LexisNexis Full time

    Job Purpose: The Relationship Manager is responsible for proactively managing existing customers, building and nurturing relationships within a defined territory. The portfolio consists of ~100 small to mid-sized clients in NSW, SA, Perth. The role will be tasked with upselling variety of LexisNexis products, identifying opportunities to grow accounts,...

  • Relationship Manager

    3 days ago

    Sydney, Australia Mentimeter Full time

    Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments. We truly...

  • Relationship Manager

    2 weeks ago

    Sydney, Australia BNP Paribas Full time

    RELATIONSHIP MANAGER (JOB NUMBER: C D000592) **Position Purpose** **Mission** - Retain, develop and grow partnerships - Ensure a long term client partnership with high levels of client satisfaction - Ensure financial objectives and goals are achieved - Define and execute clear account strategies - Bring the best of BNP Paribas to create value for the...

  • Relationship Manager

    1 week ago

    Sydney, Australia StoneX Group Full time

    Overview: **Job purpose**: Due to ongoing growth we’re on the hunt for a motivated, hungry and passionate senior relationship manager to join our team. As a key part of our customer experience team, you will act as a trusted advisor to our high-net-worth clients working in collaboration with our Client facing, Dealing, Marketing, Research and Global...