Concierge

2 weeks ago

East Melbourne, Australia Luxury Apartment Building Full time

**Immediate start - Casual Concierge - Luxury Apt Building**

Private Advertiser

East Melbourne, Melbourne VIC

Front Office & Guest Services (Hospitality & Tourism)

Casual

**About us**

One of Australia's premium apartment buildings **150 Clarendon Street East Melbourne **is operated and maintains 5 star hotel type services to meet the needs and expectations of Owners, Residents and Visitors. There is a major building upgrade and renovation program underway that will continue to elevate the buildings reputation in the real estate market as a premium facility that is an extremely desirable address.

Because we are a renowned as an **above award** paying employer we are looking for an exceptional ‘people person’ to join the Concierge team, which operates on a 24/7 basis. Customer focussed superstars need only apply

This role is initially for a 12 month period supporting our overnight function on Friday night and Saturday night, shift from 11p.m until 7.am. After this 12 month period we seek to review the role for more shifts and across different days and times, but initially it is for 16 hours per week.

Meet great people, work in a boutique environment where you get to know clients as people rather than a number. With less than 90 apartments this building represent the finest of inner city living in a relaxed, professional environment.

**Qualifications & experience**
- 12 months minimum in exclusive client facing role
- Great communication skills mandatory, as is the ability to anticipate opportunities to surprise and delight
- Exemplary multi tasking and working under pressure without becoming flustered is a must
- Must value clients privacy in and out of work

and

2. Please articulate with examples when you have been faced by a difficult challenge at work (could be difficult clients, problematic suppliers causing issues etc) and how you overcame these difficulties.

**Tasks & responsibilities**

Meet & Greet Residents and Visitors

Handle all requests promptly & efficiently

Coordinate contractor services & maintenance requests

Protection of building access & resident privacy

Log any incidents

Contractor Management Fire Services

Warden & Chief Fire Warden responsibilities

Appreciation and understanding of the importance of building security

**Benefits**
- Great team environment
- Meet exceptional people and be valued in what you do
- Well above award rates
- car parking included

**Job Type**: Casual

**Salary**: $29.89 - $37.05 per hour

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift

Supplemental pay types:

- Annual bonus
- Bonus
- Overtime pay
- Penalty rates

**Experience**:

- Concierge: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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