Head Concierge

4 days ago


Melbourne, Australia Work Club Olderfleet, Melbourne - Work Club Global Full time

Work Club Olderfleet, Melbourne - Work Club Global

As a result of internal movement and promotion, our Head Concierge role have become available.

This is an exciting opportunity for an experienced Concierge Manager, Duty Manager or Property Manager who will lead and supervise the daily operations of the Front of House and Concierge team. Our Concierge team is responsible to create a culture that fosters conversations, enables encounters and encourages exceptional people to achieve exceptional success. Most of the time, it is the informal interaction with each other that leads to new contacts and chains of thoughts that we want our tenants to benefit from - personally and professionally. Therefore, we expect every team member of Concierge to be a role-model in terms of continuously promoting authentic encounters.

About the Building

Located at 477 Collins St, Melbourne was completed in 2020 and is the largest premium grade building to be built in the city for 25 years. The 40 floor, 58,000 square metre building uniquely integrates a modern commercial tower with one of Melbourne’s most important pieces of heritage architecture, the Olderfleet buildings.

Raising the bar for contemporary workplaces in Australia, the development includes smart technology, leading sustainability and luxury end-of-trip amenities. A sophisticated cocktail bar, business lounge, several dining options and in-house concierge make Olderfleet a prestigious work address.

A leader with genuine passion for hospitality and customer service. You will understand that customer service is at the forefront of everything we do.

You will bring the following skills and experience;
- Minimum of 2 (two) year previous experience in Concierge, Front of House operations or similar role preferred, prior management experience is an advantage
- Exceptional people and communication skills
- The ability to lead by example, train and motivate a team
- Bring fresh ideas and an innovative approach
- Have an encouraging leadership style
- Have a strong customer service focus
- Have great oral and written communication skills
- Display energy, enthusiasm and drive

What we are offering
- Stylist and modern workspace with various themes, hotel-style concierge and luxurious end-of-trip facilities
- Competitive remuneration package and benefits
- Great working vibes, with incredible clientele from our co-working spaces
- Supportive team environment with on job training from qualified and experienced professionals
- A culture that values diversity, innovations, promote growth, health and wellbeing of our People
- Discounts on onsite food (on certain locations) and beverages, including coffees
- Hybrid working environment with flexible workspaces, you can choose to work a club which suit your mood of the day

Hours: Full time, 38 hrs per week, Monday - Friday, Reception Operating Hours from 7:00am to 7:00pm

Start Date: Immediate

Dress code: Very well presented

Reporting to: General Manager

If this position sounds like you, and you are interested in joining our wonderful team, we would love to hear from you.

WHO WE ARE

Work Club are Australia's leading members clubs and boutique professional workspaces, curated for the business leaders & innovators of today & tomorrow.

Work Club is for people and organisations, large and small, who want to break free from the rigid, conventions of traditional working. Those who refuse to be chained to the same desk day in and day out. Who are not constrained by time or space. Who have freedom of movement, curiosity of mind and courage of spirit to transition effortlessly between work, life and leisure.



  • Melbourne, Victoria, Australia beBee Careers Full time

    Head Concierge Opportunity">This role offers a unique chance to make a significant impact in the building's operations and reputation.">As a key member of the national team, you will be responsible for providing exceptional customer service, managing daily operations, and maintaining relationships with key stakeholders.">Responsibilities">Key...

  • Head Concierge

    4 weeks ago


    Melbourne, Victoria, Australia FIRST CONTACT Full time

    Forming an important part of the CBUS portfolio, the Head Concierge role at 447 Collins is a crucial figure amongst the national team.This role works within the hours of 7am to 4pm and has a significant responsibility in collaborating with the building management team and the tenants within the building.With a new building management team from Knight Frank,...


  • Melbourne, Victoria, Australia FIRST CONTACT Full time

    Forming an important part of the CBUS portfolio, the Head Concierge role at 447 Collins is a crucial figure amongst the national team.This role works within the hours of 7am to 4pm and has a significant responsibility in collaborating with the building management team and the tenants within the building.With a new building management team from Knight Frank,...


  • Melbourne, Victoria, Australia beBee Careers Full time

    High Salary: Luxury ConciergeThe role of Head Concierge at 447 Collins is a vital position within the national team. This highly responsible role works within standard business hours and involves collaboration with the building management team and tenants.A key aspect of this position is the opportunity to reshape how the building is viewed, as one of...

  • Senior Concierge

    7 days ago


    Melbourne, Victoria, Australia beBee Careers Full time

    Senior Concierge - High Earning OpportunityThe Head Concierge role at 447 Collins St is a crucial figure amongst the national team. This professional will work closely with the building management team and tenants to ensure a seamless and efficient service.We have a chance to redefine how the building is perceived, as one of Melbourne's top-tier properties....

  • Head Concierge

    4 weeks ago


    Melbourne, Victoria, Australia FIRST CONTACT Full time

    **Key Role in the CBUS Portfolio**The Head Concierge position at 447 Collins is a vital part of our team, playing a crucial role in shaping the building's reputation as one of Melbourne's premier assets.This full-time role requires collaboration with the building management team and tenants within the building. The ideal candidate will have experience...


  • Melbourne, Victoria, Australia beBee Careers Full time

    High Salary Head Concierge Role">This role is a crucial figure amongst the national team, working within the hours of 7am to 4pm and collaborating with the building management team and tenants.">We are looking for an experienced Concierge who has worked within 5-star hotels or has at least 2 years of experience in this field.">About This Role">Key...


  • Melbourne, Victoria, Australia beBee Careers Full time

    High Profile Concierge Role">This role is ideal for an experienced Concierge who wants to take their career to the next level.">You will be working with a high-profile building management team and tenants, requiring strong communication and interpersonal skills.">Key Responsibilities">Key responsibilities include:">">Managing daily operations and ensuring...

  • Concierge

    3 days ago


    Melbourne, Australia Australian Unity Full time

    **Join us and let’s make a bigger difference together.** It’s an exciting time to be joining Australian Unity - we have grown significantly over recent years and are transforming to capitalise on further growth opportunities to help our customers and employees thrive. We operate with commercial principles and with a strong social purpose to create...


  • Melbourne, Australia Bupa Full time

    **About the role** As our National Manager Engagement Concierge, you will oversee and optimise the operational and financial performance of the call centre, specifically catering to the unique needs and challenges of the aged care sector. This role involves managing and growing the call centre through a deep understanding of the customer journey into aged...