Manager, Business Controls

**How will I help?**

Sitting within the Business Lending Operations Business Unit, this Manager, Business Controls & Monitoring role will support the ongoing management and reporting of risk and compliance obligations in the 1st Line of Defence and embed the Operational Risk Management and Compliance Management Frameworks. Your role will promote and drive a strong risk and controls culture that optimises risk / reward, ensures risk and compliance are a key consideration in decisions and therefore, help achieve business objectives.

Major accountabilities include:

- Advise the business to help identify, monitor, measure and manage its risks and controls. Provide pragmatic, outcome-focussed risk and control solutions to optimise risk/reward balance.
- Drive and facilitate key risk processes e.g. High Level Risk Assessment, Risk and Control Assessment, incident management and issues, providing JUNO support and reporting as required.
- Assist business leadership to drive a risk and compliance culture and awareness in day-to-day business decisions and strategic initiatives.
- Act as the first point of contact in relation to the business’s compliance controls and policies and provides advice or input into business compliance risks and issues.
- Support management in the pro-active consideration of the risk, control and compliance implications of key projects and change management initiatives to drive the timely and cost-effective incorporation of future controls - this includes corresponding PCF updates.
- Facilitate regular reviews to ensure the ongoing relevance of the risk appetite statement, its supporting metrics and thresholds.
- Monitor effectiveness of self-assessment practices, highlight gaps and risks outside appetite and escalate as required.
- Ensure quality of JUNO records and updates by monitoring and tracking actions against risk and control issues identified.
- Assist control owners in their preparations for audits and self-assessments.
- Build and maintain effective working relationships with 2nd Line Risk, Compliance and Assurance Managers along with the broader business teams.

**What’s in it for me?**

You’ll play an important and significant part in the future of a business that has been around for 200 years and be instrumental in achieving our purpose of helping Australians and New Zealanders succeed. So, we’ll back you in the development of your career, with internal career prospects and flexible working. You’ll also be backed by a fantastic team of people in a can-do, supportive structure.

**What do I need?**
- 5+ years of operational risk advisory experience in the same or another Business Unit within the Group; or
- 5+ years of operational risk advisory experience in a relevant area in another financial services organisation; or
- 7+ years of operational risk experience in a consulting / audit firm with financial services experience; or
- 7+ years of operational management experience in a relevant area within the Group or another financial services organisation.
- Demonstrable experience of influencing senior business leadership, strategic thinking and prioritisation.
- Demonstrable experience of translating the complex into the simple and communicating with passion.
- Relevant industry qualifications (risk, compliance or business-related)

**What’s it like to work there?**

As well as good pay and a great culture, joining the Westpac family means you’ll get some of the best banking, wealth and insurance benefits in the market. We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We’ll even pay you to do volunteer or community work. As an equal opportunity employer, we’re proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How do I Apply?