Technical Sales Representative

Daimler Trucks Canberra is looking for an enthusiastic and highly motivated professional to join our parts/service department. We retail globally recognized products including Mercedes Benz, Freightliner & FUSO Trucks, world leading brands. A proud Daimler Elite Certified Dealer, driving ahead with great passion and exceptional customer service.

We have a dedicated and highly experienced Sales, Service and Parts team. Are you eager to learn, ambitious, honest, coachable and have a passion for not only helping others but succeeding expectations, and looking for your next exciting, stable, and successful career opportunity working with the most advanced heavy transport industry brands, this could be it.

**About the role**:This position involves interpreting and selling truck parts and service whilst delivering an exceptional level of customer service.
- Identify and compile lists of potential clients using industry directories, online platforms, and local market research.
- Maintain up-to-date knowledge of vehicle models, features, competitor offerings, and evolving market trends.
- Monitor customer preferences and competitor activity, and share relevant updates.
- Provide accurate quotes, negotiate pricing and complete purchase contracts and order documentation.
- Report regularly to management on sales, customer feedback, and stock demand trends.
- Follow up with buyers to ensure satisfaction, address concerns, and build customer relationships.
- Prepare detailed reports and maintain accurate records of client interactions.
- Efficiently generate parts sales invoices and vendor purchase orders
- Establish and maintain relationships with customers by providing an exceptional customer service experience
- Assist with parts warehousing administration including stock take
- Increasing and maximizing all parts sales which will involve liaising with client base
- Ensure all customer’s requirements are promptly and accurately quoted and invoiced correctly as needed.
- Monitor and action the quotes and requests from the external quoting platforms.
- Assist in other duties as required

*
- Daimler Truck experience is preferred
- Exceptional customer service skills, including phone and written communication
- Strong attention to detail
- A positive attitude and strong work ethic
- Be self-motivated and team orientated
- Good administration, sound time management and organizational skills
- Previous experience in a similar role will be highly regarded, but not essential
- Reliable and punctual person with a “Can Do Approach”
- Australian Drivers License
- AUTO IT experience is desirable but not essential
- Forklift License (preferred but not essential)

**Benefits**:

- Growth and advancement in career
- Ongoing support and training opportunities
- Exposure to industry leading brands
- Working with a passionate and dedicated team
- Competitive salary based on experience and skills

We are a family owned, work/life balanced employer, focused on providing real value for our employees and customers. If you believe you are our next team member, we look forward to hearing from you.

Please submit a resume by close of business Friday 23 May 2025. For a confidential discussion contact the People and Culture Manager on 0269378500

Daimler Trucks Canberra

Pay: $60,000.00 - $75,000.00 per year

Schedule:

- Day shift
- Weekend availability

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 23/05/2025