Program Development

Space Melbourne offers custom facilitation, training, retreats, coaching and mentoring. Space has experience in bi and multilingual facilitation working in the Asia Pacific region. Modalities include face to face, virtual and hybrid. Facilitation and training objectives include, but are not limited to:

- Resilience development - individual, team, community or organsational
- Team building and staff retreats
- Systems change - strategic, organisational and community change
- Peace building
- Leadership development

Working with the customer we develop a clear understanding of the objectives to be achieved. Most importantly, we spend time developing an understanding of the participants. We create an agenda for the ‘space’; workshop, retreat, summit, capacity building session, or training session based on this understanding of the objectives and the participants. We use an elicitive, creative, and dynamic approach. Participants spend little time in their seats.

We create connection and strengthen understanding and communication. We harvest the creativity and innovation of the participants. We provide the time, space, and setting for people to make tangible progress in overcoming obstacles, discovering new approaches, and developing experiential lessons.

The Program Development and Facilitation Manager role is an exciting opportunity to support the growth of Space Melbourne. Our national and international clients include a range of multilateral, government, education and civil society organisations. Reporting to the CEO of Space Melbourne you will support Space Melbourne’s growth through a range of existing programs and new opportunities. You are interested in global affairs and driven by positive social change. You are an experienced facilitator, educator, and presenter. You are well organised and able to manage a range of systems and processes. You are able to directly manage and develop relationships with partner organisation to build an understanding of their training needs and develop appropriate solutions. Your written communication skills are well developed. Facilitation and training experience are essential and a second language highly desirable, particularly Thai due to the existing client base.

**Duties and Responsibilities**
- Managing a network of clients organisations
- Collaborating with client organisations to refine objectives and develop training and facilitation approaches to deliver on these objectives
- Developing, designing, planning, and delivering, in English and Thai, bespoke retreats, workshops, symposiums, and other events to deliver on client objectives.
- Developing, designing, planning, and delivering, in English and Thai, Space Melbourne initiated training programs, workshops, retreats, and other events.
- Preparing and developing materials for Space Melbourne and bespoke events.
- Liaising with external contractors to arrange delivery of specific additional tasks, such as notetaking and language interpretation, for Space Melbourne and bespoke events.
- Business development for Space Melbourne and bespoke events.
- Designing and delivering evaluation processes including:

- Monitoring and evaluation for Space Melbourne programs
- Longitudinal impact assessments when required
- Managing feedback and debriefs with clients
- Managing data collection processes and analysis
- Preparing client reports for M&E and Impact Assessment.
- Continuously researching and learning about relevant new tools and approaches for training, facilitation, peacebuilding, and resilience
- Advising management of client organizations on organizational culture and organizational development matters.
- Jointly develop social media content and manage Space Melbourne social media

**Qualifications**
- 20 years’ experience as a process facilitator in multistakeholder, multicultural, and sensitive contexts
- 15 years’ experience in peacebuilding
- 10 years’ experience in resilience work
- Deep knowledge of the Asia Pacific region, cultures, and context
- Extensive network in the Asia Pacific region
- Fluency in the Thai language
- Highly familiar with how multilaterals, government aid organizations, donor organizations, International NGOs, and CSOs operate in the Asia Pacific region
- Highly organized and detail oriented with the ability to manage multiple projects simultaneously
- Graduate degree in a related field

**Key Selection Criteria**:

- Advanced facilitation skills including strong ability to read the room, adaptability, nuanced understanding of the role of various elements in the process, intuitive about the specific needs of a group at any given moment.
- Highly skilled in managing clients and client relationships.

Pay: $95,000.00 - $105,000.00 per year

Work Location: In person

Application Deadline: 07/10/2024