Administration Officer

**Administration**

**Gold Coast**

**Part Time**

**Icon Cancer Centre Australia**

**Administration Officer (Medical Records & Reception) - Icon Cancer Centre Southport**

**What’s On Offer**
- **Permanent Part-Time Role** - 42 hours per fortnight, weekdays only
- **Make a Meaningful Impact** - Support our oncology day hospital and help improve the lives of our patients
- **Diverse Responsibilities** - Engage in medical records management, patient admissions, and front desk reception
- **Competitive Hourly Rate** - Be rewarded for your valuable contribution

**Location**: Premion Place, Level 9, 39 White Street, Southport QLD 4215
**Centre Hours**: Monday to Friday, 8:00am - 5:00pm

**The Opportunity**
Join our dedicated and supportive team in Southport as a **Part-Time Administration Officer**, where your contribution will help deliver exceptional patient care every day.

At Icon, our people are the heart of everything we do. You’ll be part of a connected and passionate team, making a real difference by:

- Managing the organisation, retrieval, and distribution of medical records for hospital admissions and appointments
- Sorting and filing records efficiently in designated storage areas
- Maintaining accurate records registers and conducting regular audits
- Preparing new treatment plans and physical charts for clinics
- Welcoming patients and visitors with professionalism and warmth at reception
- Supporting patient admission and discharge processes
- Performing health fund checks and discussing any associated costs with patients
- Ensuring patient details are regularly reviewed and updated
- Coordinating patient arrivals and managing waiting room functions across both the medical practice and day hospital

**What You’ll Bring**
We’re looking for someone who thrives in a fast-paced environment and is committed to delivering outstanding service. Ideally, you’ll have:

- Previous experience in a similar healthcare administration role
- Familiarity with Medicare, DVA, and private health processes
- Strong organisational and time management skills
- Clear and confident communication skills, both verbal and written
- Proficiency in Microsoft Word and Excel
- A customer-focused mindset and ability to work independently with attention to detail

**Icon Cancer Centre - Australia and New Zealand**
Icon Cancer Centre are pioneers of private cancer care in Australia with over 35 years' experience. There are currently 40 cancer centres across Australia and a joint venture in New Zealand with several in development. These centres include a mix of dedicated medical oncology, haematology, and radiation oncology facilities, as well as comprehensive cancer centres that bring all services together under one roof, including research and pharmacy. Over half of Icon’s cancer centres are in outer-metro and regional communities delivering on our mission to bring the best possible care, closer to home.

**_Here’s why our people choose us:_**
***Purpose, at Pace**: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
**Impact, at Scale**: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.
**Connection, at Heart**: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.
**Opportunity, at Hand**: We’re constantly innovating. We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries. Every week brings changes, growth and new opportunities.

**Our Culture and Benefits**:
At Icon, we don’t just offer jobs—we offer **careers that grow with you.** Enjoy:

- **Access to Novated Lease Options**: Pay for your car, rego, insurance, fuel, and servicing _with pre-tax earnings_ - potentially saving you thousands
- **Rewards Portal**: Discounts and cash-back on experiences, travel, dining & shopping.
- **Employee Assistance Program**: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
- **Development Pathways**: We love hearing how we can help you thrive in your career Set individual goals with leaders across the business and we’ll help you grow with us.
- **Online Courses**: Free access to an abundance of online courses in both clinical and non-clinical categories.
- **Paid Parental Leave**: Supporting you both personally and professionally.

**Excited to join Us?