Food & Beverage Supervisor - Brisbane City Yha

**YHA Australia** offers unique, affordable, and sustainable accommodation across Australia. We are a for-purpose, membership-based organisation and have provided curious travellers with quality short-stay accommodation for over 80 years. Our mission is to help create a more open and accommodating world where life flourishes.

We are proudly part of the global organisation Hostelling International - a network of over 3,000 unique places to stay in more than 70 countries. Currently, we have a network of 49 properties across the country with facilities like on-site pools, open-air rooftops, bars, cafes and coworking spaces. Our travellers can enjoy experiences with us that range from Opera House views on the YHA Sydney Harbour rooftop to sleeping in a prison cell in the historic Fremantle Prison to hiking back to eco-friendly lodging in the heart of a National Park.

**Our Values**:
Our values are at the heart of our organisation and the foundation of our culture. They are our compass, guiding our decisions and actions.
- **Work together** - _We open doors for each other as well as our guests_
- **Give our best** - _We bring our best selves every day we come to work_
- **Put our guest first** - _We know great hosts make great holidays_
- **Think differently** - _We see problems as opportunities_
- **Have fun** - _We celebrate and enjoy being together_

**YHA **is seeking a **Food & Beverage Supervisor **to join the Brisbane City YHA on a full-time basis. We are seeking a positive, friendly and professionally presented team player with a passion for service and making the day better.

**Duties include but not limited to**:

- Assist the Property Manager with day-to-day operations in the Cafe, Bar and Group Catering
- Handle guest requests, inquiries and complaints effectively and efficiently
- Provide ongoing training and coaching to Food & Beverage Attendants
- Ensure accuracy with requests, orders and service delivery
- Maintain standards of hygiene and food handling
- Stock control and ordering

**We're looking for someone who is**:

- Have an absolute “can do” attitude.
- Previous Supervisor or Team Leader experience in Food & Beverage service, ideally in a hotel environment
- Responsible Service of Alcohol Competency Card
- Ability to lead by example
- Excellent communication skills
- Flexible availability, including weekends and public holidays
- Permanent residency or unlimited working rights in Australia
- Good knowledge of food and beverage service and products.
- Well-groomed and professional in appearance.

**What’s in it for you?**
- Permanent full-time basis within hospitality award rate
- 4 weeks paid annual leave pro-rata
- A supportive and fun team environment
- Access to additional benefits and discounts as part of YHA’s national network
- Allow employees at YHA to celebrate culturally significant holidays that are unique to their cultural and personal beliefs

**Our Culture**:
At **YHA, **you can expect to be treated with dignity and respect.We’re committed to creating a diverse and inclusive workplace environment.
- Gender Balance - empowering our people to access and enjoy the same opportunities to build great careers at YHA, regardless of gender or gender identity.
- Indigenous Australians - provide more opportunities for Aboriginal and/or Torres Strait Islander peoples, organisations, communities, and customers to engage with our business.
- Accessibility - improving the accessibility (physical or otherwise) of our properties, workplaces and digital platforms for team members, contractors, and guests with a disability.
- Flexible Working - supporting and empowering our people to balance their work and life commitments through a flexible working culture; and
- Pride - enabling our LGBTQIA+ community to be their authentic selves and grow at YHA
- **To be eligible to work at YHA Australia you will be required to be fully vaccinated against COVID-19. We encourage Aboriginal and Torres Strait Islander people to apply.**_

**Salary**: $23.00 - $25.00 per hour

**Benefits**:

- Employee discount
- Professional development assistance
- Referral program

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Public holidays
- Rotating roster
- Weekend availability

Supplemental pay types:

- Overtime pay
- Penalty rates

Ability to commute/relocate:

- Brisbane City, QLD 4000: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Which of the following statements best describes your Covid-19 vaccination status?
- What's your expected hourly rate?

Work Authorisation:

- Australia (preferred)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Work Location: In person