Receptionist - Yha Brisbane City

Be part of a collaborative team that values excellence and innovation
- $24.98 Hospitality award rate + penalty rates - Part time (min 15 hours pw)
- Discounts on accommodation, travel and tours

**YHA Australia** offers unique, affordable, and sustainable accommodation across Australia. We are a membership-based organisation and have provided curious travellers with quality short-stay accommodation for over 80 years. Our mission is to help create a more open and accommodating world where life flourishes.

We are proudly part of the global organisation Hostelling International - a network of over 3,000 unique places to stay in more than 70 countries. We have properties across the country with facilities like on-site pools, open-air rooftops, bars, cafes and coworking spaces. Our travellers can enjoy experiences with us that range from Opera House views on the YHA Sydney Harbour rooftop to sleeping in a prison cell in the historic Fremantle Prison to hiking back to eco-friendly lodging in the heart of a National Park.

YHA Brisbane City is a 380-bed property located in the heart of the city providing comfortable and affordable accommodation and experiences to groups and independent travellers from around the world. This modern property offers a range of private and co-living accommodation rooms as well as an onsite cafe, rooftop pool and bar, co-working space, and wellness centre. Our crew of approximately 50 passionate and hardworking team members pride themselves on creating a welcoming and inclusive environment for guests and each other.

**What we are looking for**:

- Previous experience in front desk reception, customer service, travel or administration in an accommodation setting
- A valid Responsible Service of Alcohol Certification (RSA) (or willingness to obtain one)
- Flexible availability 24/7 roster including night shifts, weekends and public holidays
- Excellent communication skills verbal and written

***What’s in it for you**
- Access to benefits and discounts across the YHA national network of properties
- This is a part time position with minimum 15 hours per week
- Professional development and career opportunity support across the YHA organisation and network
- Yearly social events to the snowy mountains and other locations for team building and fun
- We embrace diversity, celebrate the cultural holidays that are important to you
- Wellbeing support for you and your immediate family through the Wellbeing Gateway platform, part of our Employee Assistance Program

***Our Values**
Our values are at the heart of our organisation and the foundation of our culture. They are our compass, guiding our decisions and actions.
- **Work together** - _We open doors for each other as well as our guests_
- **Give our best** - _We bring our best selves every day we come to work_
- **Put our guest first** - _We know great hosts make great holidays_
- **Think differently** - _We see problems as opportunities_
- **Have fun** - _We celebrate and enjoy being together_

At** YHA,**you can expect to be treated with dignity and respect.**We’re committed to creating a diverse and inclusive workplace environment.
- Gender Balance - empowering our people to access and enjoy the same opportunities to build great careers at YHA, regardless of gender or gender identity
- Indigenous Australians - provide more opportunities for Aboriginal and/or Torres Strait Islander peoples, organisations, communities, and customers to engage with our business
- Accessibility - improving the accessibility (physical or otherwise) of our properties, workplaces and digital platforms for team members, contractors, and guests with a disability
- Flexible Working - supporting and empowering our people to balance their work and life commitments through a flexible working culture;
- Pride - enabling our LGBTQIA+ community to be their authentic selves and grow at YHA

**_Ready to help make the world a more connected place? Submit your resume and a cover letter telling us why you're perfect for this role All applicants may be expected to undergo a national police check as part of their recruitment process._