Food & Beverage Supervisor - Full Time

Genuine career path
- Great benefits including travel discounts
- Central Brisbane location

**YHA Australia** offers unique, affordable, and sustainable accommodation across Australia. We are a membership-based organisation and have provided curious travellers with quality short-stay accommodation for over 80 years. Our mission is to help create a more open and accommodating world where life flourishes.

We are proudly part of the global organisation Hostelling International - a network of over 3,000 unique places to stay in more than 70 countries. We have properties across the country with facilities like on-site pools, open-air rooftops, bars, cafes and coworking spaces. Our travellers can enjoy experiences with us that range from Opera House views on the YHA Sydney Harbour rooftop to sleeping in a prison cell in the historic Fremantle Prison to hiking back to eco-friendly lodging in the heart of a National Park.

YHA Brisbane City is a 380-bed property located in the heart of the city providing comfortable and affordable accommodation and experiences to groups and independent travellers from around the world. This modern property offers a range of private and co-living accommodation rooms as well as an onsite cafe, rooftop pool and bar, co-working space, and wellness centre. Our crew of approximately 50 passionate and hardworking team members pride themselves on creating a welcoming and inclusive environment for guests and each other.

**About the role**

We are currently seeking a full time** Food and Beverage Supervisor** to lead the team and provide high-quality customer service experience whist supporting the management of Food Safety and RSA requirements. This role will be primarily supervising and mentoring the team to ensure we provide a safe, fun environment with outstanding food and beverage.

**What you'll get to do**
- Assist the Bar Manager with day-to-day operations in the Cafe, Bar and within the Group Catering function
- Oversee and co-ordinate events in the bar with the Property Management team
- Develop and manage costing for all items sold in the bar and work with the team to develop activations to promote revenue growth in the bar
- Be responsible for ordering and maintaining stock levels in the bar
- Handle guest requests, inquiries and complaints effectively and efficiently
- Provide ongoing training and coaching to Food & Beverage Attendants
- Ensure accuracy with requests, orders and service delivery
- Maintain standards of hygiene and food handling

***What are we looking for**
- Previous Supervisor or Team Leader experience in Food & Beverage service, ideally in a bar environment
- Responsible Service of Alcohol Competency Card
- Passion for being creative and
- Excellent communication skills
- Flexible availability, including weekends and public holidays
- Permanent residency or unlimited working rights in Australia
- Good knowledge of food and beverage service and products
- Well-groomed and professional in appearance

***What’s in it for you**
- Access to benefits and discounts across the YHA national network of properties
- Professional development and career opportunity support across the YHA organisation and network
- Yearly social events to the snowy mountains and other locations for team building and fun
- We embrace diversity, celebrate the cultural holidays that are important to you
- Wellbeing support for you and your immediate family through the Wellbeing Gateway platform, part of our Employee Assistance Program

***Our Values**

Our values are at the heart of our organisation and the foundation of our culture. They are our compass, guiding our decisions and actions.
- **Work together** - _We open doors for each other as well as our guests_
- **Give our best** - _We bring our best selves every day we come to work_
- **Put our guest first** - _We know great hosts make great holidays_
- **Think differently** - _We see problems as opportunities_
- **Have fun** - _We celebrate and enjoy being together_

At** YHA,**you can expect to be treated with dignity and respect.**We’re committed to creating a diverse and inclusive workplace environment.
- Gender Balance - empowering our people to access and enjoy the same opportunities to build great careers at YHA, regardless of gender or gender identity
- Indigenous Australians - provide more opportunities for Aboriginal and/or Torres Strait Islander peoples, organisations, communities, and customers to engage with our business
- Accessibility - improving the accessibility (physical or otherwise) of our properties, workplaces and digital platforms for team members, contractors, and guests with a disability
- Flexible Working - supporting and empowering our people to balance their work and life commitments through a flexible working culture;
- Pride - enabling our LGBTQIA+ community to be their authentic selves and grow at YHA

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**_Ready to help make the world a more connected place? Submit your resume and a cover letter