Customer Service/admin Assistant

7 days ago

Moorabbin, Australia eXenet Full time

**ABOUT THE ROLE**

We are seeking a mature, experienced **Customer Service**/**Admin Assistant** to work 0830-1700 Mon-Fri to assist in the daily running of a modern self-storage facility in Moorabbin with secure, monitored 24/7 customer access.

**Reporting to the Facilities Manager, you will:

- **
- Liaise with customers and help them satisfy their self-storage needs
- Sign up customers, enter information and take payments
- Be the face of the business by delivering flawless customer service

**ABOUT YOU:

- **
- Strong admin and computer skills (Microsoft Office Suite)
- Fast accurate typing speed
- Excellent written and spoken English
- Experience with Hubspot or other CRM software (or the ability to learn quickly)
- A clear and confident telephone manner
- Common sense/resourcefulness
- Attention to detail
- A genuine passion for high quality customer service and the confidence to deliver it
- Good problem solving and conflict resolution skills
- Team-orientated with strong sense of responsibility

**BENEFITS:

- **
- Generous salary and pleasant working conditions
- Free onsite parking
- Long-term secure role with a successful, growing business
- Full training and the support of a small, friendly, inclusive team
- Excellent opportunity for a Southeast/Bayside resident to work close to home

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