Key Account Manager

1 week ago


Gold Coast, Australia Mansell Taylor Consulting Pty Ltd Full time

We are looking for an energetic, proactive and highly motivated Key Account Manager for a Gold Coast Leading Health & Wellness company. Offering a progressive and collaborative company culture, You will be a brand advocate with a customer centric focus, and as a member of the team you will be celebrated for your authenticity, diversity of thought and entrepreneurial mindset and attitude. You will be developing client accounts, have data led conversations, build strong long-term stakeholder relationships and grow the brand position across ANZ.

If you are great at collaborating across functions, have experience working in a fast paced
- customer focused business ( FMCG, Health & Wellness, Wholesale) then now is the time to take your future into your own hands and know that within this company, the sky really is the limit

This is a full time role based on the Gold Coast with great hybrid work options, remuneration and incentive programs.

**Role Responsibilities**:

- Build, implement, and deliver the annual channel plan for all assigned accounts, gain stakeholder buy-in and execute
- Deliver against assigned channel financial targets including NSV within trade investment targets and gross profit, by implementing the most optimized promotional program to deliver appropriate growth
- Develop, coordinate and execute the national promotional program for assigned accounts and ensure alignment from the marketing program through to execution.
- Leverage Co-Op and marketing funds to maximise brand exposure across various press (news, catalogue, online).
- Manage the business units' trade spend, ensure appropriate ROI of promotions and determine most efficient investment vs return. Complete monthly review of trade spend, including accruals for all assigned distribution and direct accounts
- Preparing analysis of accounts, opportunities, and promotional programmes for decisions papers when required.
- Responsibility for an accurate rolling forecast based on relevant data for all assigned accounts.
- Responsible for seeking out and driving new profitable business opportunities in the form of new accounts, increased ranging and distribution within current accounts, white label opportunities etc.
- 100% Completion of Performance Plans and Focused Development Plans, ensuring they are reviewed regularly with your manager and commitments agreed
- Make an active contribution to the team environment, through sharing knowledge and collaborating with others to build an engaged workplace
- Providing and conducting product in-person training and webinars when required

**Your Skills and Experience**:

- Degree qualifications in Business, Marketing or related field, or relevant industry experience preferred
- Ability to work within a fast-paced environment and market
- Ability to develop strong positive relationships with customers, colleagues, and suppliers.
- Previous FMCG experience with strong sales, and influencing skills
- Strong financial management, budgeting, and forecasting skills
- Knowledge of the Pharmacy and Health & Wellness channels
- Strong knowledge of category management principles
- Ability to analysis and distil data for decision making purposes
- Strong attention to detail
- Possess exceptional customer service skills and identify customers’ needs
- Self-starter who enjoys working autonomously whilst being part of a team
- Positive and professional attitude
- Ability to negotiate, problem solve and collaborate cross-functionally
- Comfortable in the use of CRM, excel, smart phone and tablet devices
- Excellent time management skills
- Passionate about health and living a healthy lifestyle


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