Adviser, Agency Performance

17 hours ago

Melbourne, Australia Victorian Government Full time

**Overview**:
**Work Type**:Fixed-term - Part-time

**Salary**: $97,955 - $111,142

**Grade**:VPS 4

**Occupation**:Administration

**Location**:Melbourne - CBD and Inner Metro suburbs

**Reference**:VG/379733

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a
safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+
equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are
disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across
metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be
backgrounds and abilities..

If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large
print), please don’t hesitate to get in touch with the contact person listed
on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and
**THE ROLE**

This role located within the Agency Performance and System Support (APSS) Team in the Brimbank Melton Area (BMA), West Division, has responsibility for monitoring the performance of external service providers for the Department of Families Fairness and Housing (DFFH) and the Department of Health. The role is accountable for the monitoring and implementation of the Agency Monitoring Framework (AMF), including management of local service agreements, and the collection and recording of performance data. The role has the primary relationship with a varied portfolio of funded organisations and supports these organisations to maintain quality and performance and undertakes a range of functions, such as support of new projects, service pathways, and place-based approaches and identifies and supports existing initiatives. The role is responsible for implementation of key departmental policy and reform agendas.

**ACCOUNTABILITIES INCLUDE**
- Service Agreement management including monitoring, performance evaluations, service improvement, quality, and safeguarding (including incident management) and provision of local intelligence for briefings.
- Integrated health and human services professional contract management.
- Manage local service agreements including monitoring and implementation of AMF, collect and record performance data through data systems (SAMS2 Live Monitoring).

**Please open the position description to read more.**

**HOW TO APPLY**

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

- Applications close Sunday 20 July 2025 at 11.59pm

Posted
- 4 July 2025

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