Team Leader, Academic Support

**Job no**:0031637, 0056802, 0056317, 0047483
**Location**:Parkville
**Role type**: Full Time; Continuing
**Faculty**: Faculty of Science
**Salary**: UOM 7 - $102,338 - $110,780 p.a. plus 17% super
- Lead a team of Academic Support Officers to deliver academic support within the Faculty
- Develop your leadership and performance management skills is you contribute to a diverse and inclusive workplace culture
- Salary packaging, subsidised health and wellbeing services, fitness and cultural clubs, Myki discounts, and a 25% discount on graduate courses to our staff and their immediate families

**About the Role**
As the Team Leader, Academic Support you will lead a team of Academic Support Officers to coordinate and deliver essential academic support functions within your School. Responsibilities include overseeing processes such as timetabling, results entry, and exam administration, contributing to operational planning, acting as a liaison between the Faculty and Student and Scholarly Services, and providing leadership and guidance to the team.

Your responsibilities will include:

- Leading a team of Academic Support Officers in providing essential academic support
- Overseeing core processes within the School, ensuring timely and accurate delivery
- Providing high-level advice on academic programs policy and process
- Contributing to an inclusive workplace culture and actively participate in wider Faculty goals and objectives

**Who We Are Looking For**
You have experience in curriculum development or teaching support, coupled with extensive experience in the higher education sector. You bring leadership skills to guide highly effective teams, ensuring the achievement of outcomes and fostering professional development. Experience with student databases, problem-solving acumen, and resource management expertise would be highly desirable.

You will also have:

- A relevant degree, and experience within a similar curriculum development or learning support role and/or extensive experience within the higher education sector
- Demonstrated commitment to excellent customer service, including the ability to establish professional service delivery standards and drive continuous improvement
- Excellent written and verbal communication skills, along with the ability to interact effectively with diverse stakeholders in a dynamic and complex environment

For further information regarding responsibilities and requirements, please refer to the attached PD.
- This position requires the incumbent to hold a current and valid Working with Children Check to ensure the University provides a safe environment for everyone. _

**Please note: Visa sponsorship is not available for this position. **This role requires current valid work rights for Australia.

**Your New Team - Faculty of Science**

**What We Offer You**
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits, including generous leave provisions, salary packaging, health and well-being services and discounts on graduate courses. For more information, check out our benefits page

**About the University of Melbourne**
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

**Be Yourself**
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information, please visit our Diversity and Inclusion page.

**Aboriginal and Torres Strait Islander Applicants**
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

**Join Us**
- **Resume**:

- **Cover Letter outlining your interest and experience**:

- **The responses against the following Selection Criteria**
- Experience in leading highly effective teams, providing guidance, direction, coaching and support to ensure the achievement of agreed outcomes and professional development of individuals.
- Demonstrated commitment to the delivery of excellent customer service, including the ability to establish professional service delivery standards and drive continuous improvement to the standard of service.
- Excellent written and verbal communication sk