Engagement Officer, Toowoomba

Ongoing & Non-ongoing for an initial period of up to 12 months, Flexible working arrangements will be considered
- APS 5
- Toowoomba, QLD
- Location: Toowoomba, QLD
- Application Closing Date: 06-Oct-2024

**Classification**

APS Level 5 ($85,633 - $91,549)

**Employment Type**

Ongoing & Non-ongoing for an initial period of up to 12 months

**Flexible Work**

Flexible working arrangements will be considered

**The Opportunity**

The Engagement Officer plays a pivotal role in supporting the NIAA to work in genuine partnership and enable self-determination of First Nations Communities. The job is crucial in building collaborative relationships with First Nations People and communities to ensure effective policy implementation that aligns to aspirations of First Nations Communities. Delivering high-quality services to Aboriginal and Torres Strait Islander Communities, through effective management of daily activities and collaborative leadership are critical to the success of the role.

By fostering strong internal and external relationships, especially with Aboriginal and Torres Strait Islander stakeholders, and providing expert guidance and constructive feedback, they contribute to business improvement and uphold a healthy, ethical workplace aligned with APS standards. This role is essential for ensuring high-quality service delivery and successful project execution within the branch, benefiting both the team and the communities they serve.

This position is part of the place-based team located in Toowoomba. The South Queensland Region (SQR) and Toowoomba sub-region covers communities including Charleville, Cunnamulla, Goondiwindi and Cherbourg. Work travel is required as part of the Engagement Officer Role. Additional travel to other NIAA sites across the network including Canberra, may be required.

Do you want to be a Team member that works in genuine partnership to enable the self-determination and aspirations of First Nations Communities?

Do you want to be a part of NIAA that leads and influences change across Government to ensure Aboriginal and Torres Strait Islander Peoples have a say in the decisions that affect them?

Then we want you

This role includes the following duties and is expected to be conducted with limited direction:

- Strong written and verbal communication skills, including the ability to provide high quality information in a clear concise manner
- be an effective communicator with the ability to quickly build relationships with stakeholders
- be professional, model the NIAA values and behaviors in all aspects of the position and demonstrate sound knowledge of the functions and objectives of the Agency
- demonstrate analytical, research and problem-solving skills
- exercise excellent decision-making skills and judgement, and have the ability to work independently and respond quickly to competing priorities
- ability to work effectively and sensitively with a wide range of internal and external stakeholders including, IAS funded providers
- demonstrate the ability to learn and navigate a wide range of IT systems
- results-driven in order to be strategic and identifying emerging opportunities or issues
- clear understanding of the matters impacting Aboriginal and/or Torres Strait Islander Peoples and high-level capability and commitment to continue to develop cultural competency.

**Identified Position**

This position is Identified which signifies that the role has strong involvement in matters relating to Aboriginal and Torres Strait Islander peoples.

This position has direct engagement with Aboriginal and/or Torres Strait Islander peoples, communities and service providers, or is involved in the development of programmes and policy. You will require a high level of cultural competency, including:

- demonstrated understanding of the matters impacting Aboriginal and/or Torres Strait Islander peoples.
- demonstrated high level ability to communicate sensitively and effectively with Aboriginal and/or Torres Strait Islander peoples.
- demonstrated high level capability and commitment to continue to develop cultural competency.

**Eligibility**

To be eligible for this position you must be an Australian Citizen.

A current drivers license, not a learners license.

**Security Clearance Required**

Baseline Vetting (Protected)

**Contact Officer