Customer Experience Associate

2 weeks ago

Melbourne, Australia ABN Group Full time

493986
- Melbourne
- Customer Service
- Full-time (Permanent)

**Who are we?**

ABN Group is Australia’s leading construction, property, and finance company, operating across Victoria and Western Australia. We lead the market in every segment, from first homes to luxury residences, delivering the dream of home ownership. In Victoria, our brands include Boutique Homes, Homebuyers Centre, Resolve Finance, Honey Insurance, and BuildLab.

**We will provide**:
We offer a competitive salary, generous product discounts, reward and recognition programs, and a range of health and wellbeing benefits, including an Employee Assistance Program. Additional perks include a market-leading parental leave scheme, volunteer opportunities, and ongoing learning and development to support your career growth. Our vibrant culture thrives on recognising and developing talent. You’ll enjoy regular social activities, work with a fantastic team, and be supported by approachable leaders with a clear and aligned vision.

**What's on offer?**

Responsibilities include:

- Communicating with key stakeholders to proactively gain build updates
- Keeping customers informed with regular progress updates on their build
- Preparing essential documentation and handling administration tasks
- Facilitating onsite key handovers with customers

**What can you bring?**

We're looking for someone who thrives in a fast-paced environment, loves solving challenges, and is passionate about the building industry. If you enjoy working with people and take pride in delivering top-notch customer service, this role is for you

You will have:

- Passion and enthusiasm for the building industry
- A commitment to delivering an exceptional customer experience
- The ability to build strong, collaborative relationships
- Resilience and determination when faced with challenges
- Excellent listening and communication skills
- A keen eye for detail when preparing documentation
- A sense of humour that brings positivity to the team

**Why join us?

  • Customer Experience Associate

    3 days ago

    Melbourne, Australia ABN Group Full time

    493883 - Melbourne - Administration/Support Service - Customer Service - Full-time (Permanent) **Who Are We?** ABN Group is Australia’s leading construction, property, and finance company, operating across Victoria and Western Australia. We lead the market in every segment, from first homes to luxury residences, delivering the dream of home ownership. In...

  • Customer Experience Associate

    2 weeks ago

    Melbourne, Australia ABN Group Full time

    493738 - Melbourne - Administration/Support Service - Customer Service - Full-time (Permanent) **Who are we?** ABN Group is Australia’s leading construction, property, and finance company, with operations in Victoria and Western Australia. Known for building both first homes and luxury residences, our mission is to deliver the dream of home ownership. In...

  • Customer Experience Associate

    15 hours ago

    Melbourne, Australia ABN Group Full time

    494499 - Melbourne - Administration/Support Service - Customer Service - Full-time (Permanent) **Who Are We?** ABN Group is Australia’s leading construction, property, and finance company, operating across Victoria and Western Australia. We lead the market in every segment, from first homes to luxury residences, delivering the dream of home ownership. In...

  • Customer Success Associate

    1 week ago

    Melbourne, Victoria, Australia SYMMETRY HUMAN RESOURCES GROUP PTY LTD Full time

    Customer Success Associate $65,000 + Super + $15,000 Annual BonusSydney CBD | Full-Time | Entry-Level Role with Career Growth Looking for a role where you can launch your career, build real skills, and be part of something exciting?We're a fast-growing data software company transforming the way the real estate industry connects and operates. Our platform,...

  • Regional Manager

    1 week ago

    Melbourne, Australia Experience Education Full time

    **We have an exciting opportunity for a sales-driven Regional Manager to join our World Challenge brand at Travelopia to spearhead the Australasian growth plan in the Curriculum and Sports Tours market.** **Operating school travel across the globe from the Australian source market, we’re passionate about enriching young people’s lives through...

  • Customer Experience Specialist

    2 weeks ago

    Melbourne, Australia Percepta Full time

    Customer Experience Specialist AU-VIC-Melbourne **Description**: The **Customer Experience Specialist (CXS)** will work with customers and prospective buyers to earn and retain their loyalty to our customer, a globally recognized provider of high-quality automotive products and services. This will be accomplished by creating relationships based on...

  • Customer Experience Specialist

    6 days ago

    Melbourne, Australia Percepta Full time

    Customer Experience SpecialistAU-VIC-Melbourne **Description**: Description - External The Customer Experience Specialist (CXS) will work with customers and prospective buyers to earn and retain their loyalty to our customer, a globally recognized provider of high-quality automotive products and services. This will be accomplished by creating relationships...

  • Associate Customer Advisor I

    1 week ago

    Melbourne, Australia Rapid7 Full time

    **Associate Customer Advisor I (Belfast, United Kingdom and Melbourne, Australia offices)** **As an Associate Customer Advisor I, you will work hand-in-hand with SOC analysts as part of Rapid7’s Tactical Operations (TACOPS) team to help deliver service to our customers, all while gaining valuable experience in the field of Information Security in general...

  • Associate Experience Designer

    15 hours ago

    Melbourne, Australia Electronic Arts Full time

    **General Information**: **Locations**: Melbourne, Victoria, Australia - Location: Melbourne - Country: Australia - Role ID - 210556 - Worker Type - Regular Employee - Studio/Department - EA Mobile - Firemonkeys - Work Model - Hybrid **Description & Requirements**: - Electronic Arts creates next-level entertainment experiences that inspire players and fans...

  • Customer Experience Specialist

    4 weeks ago

    Melbourne, Australia Roman Health Pharmacy LLC Full time

    Our Purpose At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. How...