Casual Customer Support

1 week ago

Melbourne, Australia Inspired Green Full time

**Casual Customer Support & Admin Officer - Immediate Start**

**Inspired Green**

**Melbourne VIC**

(Customer Support and Administrative Role)
Casual Role - 25-30 hours per week
Competitive base salary with uncapped commissions

Inspired Green is an established and rapidly expanding company in the energy efficiency industry in NSW and Victoria.

We have exciting new opportunity for a highly motivated and experienced Customer Support & Admin Officer in our Melbourne Office to coordinate Commercial Heat Pump sales/installations in Vic and NSW, deal with Customer enquiries and support our Field Reps and Tradespersons.

Competitive Salary available.

**About you**
- Persuasion skills: You can influence and convince potential customers.
- Listening skills: You are a natural lister and have the skills to understand customer needs and concerns.
- Time management: You can manage time efficiently, prioritise tasks and meet challenging and tight deadlines.
- Adaptability: You are highly adaptable and can adjust to different situations and handle and objections to ensure targets are still achievable.
- Organisational skills: You are highly organisation and are diligent in keeping track of leads, appointments, and follow-ups.
- Self-motivation: You are driven and able to work independently with a high level of motivation.
- Product knowledge: You can build a solid understanding of the products or services being sold.
- Customer-focused: You have a genuine desire to help customers and meet their needs.

**The role**
- Supporting Field Reps and Installers:

- Strong Computer Skills: Experienced with Excel, CRMs
- Customer satisfaction: Ensuring that customers are satisfied with the products and services offered by the team.
- Accuracy: Ensuring all photos and entries into the sales portal are correct and complete.
- Compliance: Ensuring that all sales activities comply with ethical standards and legal regulations.

**Full and ongoing training provided.**

In return you will be awarded with a fantastic salary with career progression. You will also work with a motivated team who are passionate about energy efficiency.

**Job Types**: Part-time, Casual

**Salary**: $1,000.00 - $5,000.00 per week

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission
- Performance bonus

Ability to commute/relocate:

- Sydney NSW: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

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