Customer Success Specialist

7 days ago


Adelaide Airport, Australia A2B Australia Full time

**About Us**

***
13cabs Taxi network is the largest in Australia directly supporting 10,000 vehicles and 40,000 Drivers. We believe in the importance of accessible, dependable and equitable transport in the community and are building the team, technology and brands to support its delivery.

**About the role**

***
Our Adelaide team are looking for someone to help support the growth of our established specialised mobility division.

This role involves providing excellent customer service, coordination of schedules and delivering quick and effective troubleshooting to support our services.
- Provide a high level of customer service to account customers.
- Coordinate and manage schedules
- Develop and maintain relationships between external stakeholders.

**About You**
We are looking for a positive and motivated individual with a desire to grow their already developed customer service experience.
- Excellent verbal and written communication
- Strong troubleshooting skills
- High attention to detail
- Ability to work autonomously and part of a fast-paced team
- Efficient time management
- Experience with Microsoft Office

**Benefits**:

- Career development and progression
- A friendly, supportive work environment where your efforts are recognised
- Ongoing training & support to allow you to develop your skills



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