
Customer Success Specialist
1 week ago
Represent one of Australia's leading Construction SaaS Technologies
- Company primed for rapid growth
- A Customer Service focussed role
**SiteBook** is a leading SaaS technology for the construction sector, helping customers improve the visibility, accuracy and efficiency of coordinating construction sites, safety processes and pre-construction services. We are preparing for accelerated growth in the Australian market and we’re building a team of results-driven sales professionals to lead the charge.
**Why join us**:Elevate your career in one of Australia’s leading technology companies that is poised for rapid growth. You will join a team that is committed to delivering innovative and impactful digital solutions to the building industry, and will be rewarded with an excellent remuneration package, flexibility to work from home and provision of training and career development.
**Main responsibilities**:
- Coordinating customer onboarding process
- Demonstrating the software to potential customers
- Develop system integration/implementation plans for customers
- Oversee the successful implementation of the software
- Provide technical and product support to customers
- Ensuring the retention of existing customers
- Routine customer engagement, ensuring a great experience for existing customers.
- Continuously improving customer experience
- Assist with product development with feedback from customers
- Assist in creating training materials
- Preparing and quoting on customer Change Requests
- Maintaining a CRM system
- Managing inbound customer service calls
**What you will bring**:**
- Experience in SaaS
- Knowledge of the Australian construction industry, including but not limited to, industry terminology, pre-construction and construction processes
- Background in construction with existing industry networks preferred
- Excellent communication and negotiation skills
- The ability to document and improve the onboarding process
- The ability to upsell products and services to existing customers
- Highly motivated & professional attitude
- Technologically adept
- Familiarity in working in a CRM software and/or other sales analytics tools
- Ability to work from home in your own professional office environment
-
Specialist, Customer Success
7 days ago
Greater Adelaide SA, Australia CoreLogic Full timeAt CoreLogic, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and...
-
Customer Success Specialist
2 days ago
Greater Adelaide SA, Australia CoreLogic Full timeAt Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and...
-
Customer Success Specialist
4 weeks ago
Adelaide, South Australia CoreLogic Full timeCustomer Success Specialist - Rita page is loadedCustomer Success Specialist - RitaApply locations Adelaide Melbourne Sydney Fortitude Valley time type Full time posted on Posted 4 Days Ago job requisition id REQ17356At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the...
-
Customer Success Specialist
3 weeks ago
Adelaide, South Australia CoreLogic Full timeCustomer Success Specialist - Real Estate page is loadedCustomer Success Specialist - Real EstateApply locations Adelaide time type Full time posted on Posted 12 Days Ago job requisition id REQ17140At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for...
-
Customer Success Specialist
3 days ago
Adelaide, South Australia CoreLogic Full timeCustomer Success Specialist - Real Estate page is loadedCustomer Success Specialist - Real EstateApply locations Adelaide time type Full time posted on Posted 12 Days Ago job requisition id REQ17140At Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for...
-
Customer Success Manager
3 hours ago
Greater Adelaide SA, Australia Axsys Full timeHi! And thanks for stopping by! We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to...
-
Customer Success Representative
2 weeks ago
Greater Adelaide SA, Australia Plenti Full time**Who is Plenti?** Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly. By continuing to deliver better customer experiences, Plenti is taking market share from incumbent players in the personal lending, renewable energy, and automotive finance...
-
Customer Success Manager
3 hours ago
Greater Adelaide SA, Australia MYOB Full timeHi! And thanks for stopping by! We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to...
-
Customer Success Specialist
1 day ago
Greater Adelaide SA, Australia Justified Talent Pty Ltd Full time**Our truly amazing, difference-making client, Dent Global, develops entrepreneurs who stand out, scale up and make a positive impact in the world.** But before we tell you more about them... let's focus on you. You're someone excited by the mission of fanning the flames of the entrepreneur revolution. You're a potential-whisperer. You love encouraging and...
-
Customer Success Specialist
3 hours ago
Greater Adelaide SA, Australia Justified Talent Pty Ltd Full time**Work with entrepreneurs on a mission, every day**: - ** Literally work from anywhere in this beautiful country!**: - ** $70-$80K, plus super plus incentives** **Our truly amazing, difference-making client, Dent Global, develops entrepreneurs who stand out, scale up and make a positive impact in the world.** But before we tell you more about them......