Race Day Operator

**About Us**

At Sportsbet, we’re united behind our purpose to “Bring Excitement to Life” for our 2 million customers (and growing). We do this by over-delivering through our commitment to fun, challenging the status quo and living our values. As part of the Flutter Group, we’re a global player, but in Melbourne, Sydney and Darwin we’re a tight knit group of 1,300 teammates (of which over half are in our Tech and Data Science teams).

We are a significant contributor to the Australian economy through racing and sporting codes and we are committed to having a positive impact in society by supporting our customers, our communities and our employees. Our commitment to responsible gambling is genuine and demonstrated through the wide range of responsible gambling initiatives and tools.

In 2023, we were a recipient of LinkedIn’s Top 25 Companies for our focus on career development and awarded the Top 10 Workplaces for Women through Work180. Our commitment to making Sportsbet the best place to work is never-ending.

**About the Role**

An exciting opportunity to join the Risk & Trading Dept at Sportsbet. Our aim is to deliver best-in-category racing product offering and user experience for our customers. Race Day Operators at Sportsbet help manage & monitor betting markets, profile customers, & help to solve customer contacts.

We’re looking for enthusiastic, collaborative, and proactive people to assist in the running of our racing codes. This role would suit those with a high attention to detail, a problem-solving mindset, and the ability to work calmly under pressure. If you are adaptable, well organised and enjoy being at the heart of the action this may be the role for you.

Integrity, modesty, and collaboration are key values in the racing team.

**About You**
- **Open and Curious**: You have an inquisitive nature, relentlessly pursuing answers to even the smallest questions that can lead to better outcomes for our customers
- **Cool under Pressure**: You thrive in high-pressure situations, maintaining your composure and orchestrating swift solutions when needed most.
- **Motivated and Driven**: Your motivation and drive are contagious. You eagerly volunteer for new tasks and challenges, always one step ahead.
- **Problem-Solving**: Challenges excite you, and you relish finding innovative solutions. When faced with a problem, you persistently dig until you unearth the answer.
- **Attention to Detail**: Your keen eye for detail ensures nothing escapes your scrutiny, making a significant impact on team performance, process optimisation and customer satisfaction.
- **Exceptional Communication**: You effortlessly convey your ideas to team members, managers, and stakeholders through various channels.

**The Perks**

We work hard and play hard, so along with a competitive salary, here’s some of our other perks:

- 25 days annual leave (that’s right, a whole extra week)
- Weekly concierge service including free massages, manicure/nail appointments - all onsite
- Daily fresh fruit, free breakfast, sparkling water and Kombucha on tap in the office
- End of trip facilities with an onsite table tennis and pool table

**What’s the Green Tick Feeling?**

Well, it’s different for everyone, yet unites us all. It’s the feeling you get when you succeed, no matter what success looks like to you. It could be developing your career, it could working on an industry leading project, or it could be making it to school pick up in time. It's all the little and big things that make you feel like you’re thriving when working at Sportsbet.