
Ao4 Customer Relations Officer
2 days ago
We are currently recruiting an AO4 Customer Relations Officer to join a state government department
**Your new company**
Is a large state government department in Queensland that moves and connects people, goods and services safely and efficiently. They plan and manage Queensland's integrated transport environment to achieve sustainable transport solutions for road and rail.
**Your new role**
As a Customer Relations Officer at AO4 level will involve proactively engaging with customers and stakeholders to manage and deliver outcomes on enquiries. Main accountabilities may include:
- Liaising with delivery partners to respond to customer feedback through effective coordination, monitoring and analysis of sometimes complex issues
- Maintain output by prioritising a fluctuating workload measured against KPI's
- Ensure customer satisfaction and compliance with delivery targets in accordance with relevant legislation and policy.
- Provide articulate and professional customer focused advice to customers and stakeholders through a variety of channels in a timely, efficient manner.
- Develop local strategies and procedures to improve work practices and provide the best project support.
- Maintain positive relationships between customer relations, business partners and other stakeholders
- Provide customer focused outcomes that meet agreed time frames and assist stakeholders to understand priorities and trends
- Support and assist users of the CRM system by coordinating and facilitating the triage of system queries and feedback
- Investigate, interpret or evaluate information relating to complaint to either make decisions within existing legislation and processes or for escalating non-routine decisions
**What you'll need to succeed**
- Availability for a 6-month contract
- Can work full-time standard hours of business
- Experience in an administrative role
**What you'll get in return**
- Attractive hourly rate
- Opportunity to work within the state government
**What you need to do now**
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
2830890
-
Ao4 HR Project Officer
5 days ago
Brisbane Central Business District, Australia HAYS Full time**Your new company** This State Government Department is working on amazing projects to raise awareness and strengthen our community. They are looking for an AO4 HR Project Officer to join their team to assist on this project on a contract through to March. If you are passionate about helping our community and looking to expand on your HR career, this could...
-
Ao4 Correspondence Officer
1 week ago
Brisbane, Australia Public Sector People Full time**About the Role**: We are seeking an AO4 Correspondence Officer to join a State Government department on a full time temporary basis. In this pivotal role, you will play a key part in shaping the communication landscape of the organization by drafting responses to Ministerial and Executive correspondence. As a Correspondence Officer, you will collaborate...
-
AO4 Finance Officer
3 weeks ago
Brisbane, Queensland, Australia Troocoo Full timeTroocoo Sunnybank Hills, Queensland, AustraliaJoin or sign in to find your next jobJoin to apply for the AO4 Finance Officer role at TroocooTroocoo Sunnybank Hills, Queensland, Australia1 week ago Be among the first 25 applicantsJoin to apply for the AO4 Finance Officer role at TroocooGet AI-powered advice on this job and more exclusive...
-
AO4 Finance Officer
4 weeks ago
Brisbane, Queensland, Australia Troocoo Full timeTroocoo Sunnybank Hills, Queensland, AustraliaJoin or sign in to find your next jobJoin to apply for the AO4 Finance Officer role at TroocooTroocoo Sunnybank Hills, Queensland, Australia1 week ago Be among the first 25 applicantsJoin to apply for the AO4 Finance Officer role at TroocooGet AI-powered advice on this job and more exclusive...
-
AO4 Prosecution Support Officer
4 weeks ago
Brisbane, Queensland, Australia Robert Walters Full timeJoin to apply for the AO4 Prosecution Support Officer role at Robert Walters3 days ago Be among the first 25 applicantsJoin to apply for the AO4 Prosecution Support Officer role at Robert WaltersGet AI-powered advice on this job and more exclusive features.Our client is seeking a highly skilled AO4 Prosecution Support Officer to join their dynamic team. This...
-
AO4 Prosecution Support Officer
4 weeks ago
Brisbane, Queensland, Australia Robert Walters Full timeJoin to apply for the AO4 Prosecution Support Officer role at Robert Walters3 days ago Be among the first 25 applicantsJoin to apply for the AO4 Prosecution Support Officer role at Robert WaltersGet AI-powered advice on this job and more exclusive features.Our client is seeking a highly skilled AO4 Prosecution Support Officer to join their dynamic team. This...
-
Ao4 Licensing Assessment Officer
6 hours ago
Brisbane, Australia Hudson Australia Full timeThis pay rate is inclusive of mandatory 25% casual loading **About the Role**: **Temporary Licensing Assessment Officers (x7) - AO4 Level** **Location**: West End, Brisbane **Anticipated start date**: Tuesday 6 May **Approx end date**: Monday 30 June 2025 **Hours**: Monday to Friday 9am-5pm **Salary**:$58.02/hour + Super **Key Responsibilities**: - Ensure...
-
Project Support Ao4
7 days ago
Brisbane, Australia Hudson Australia Full time. **AO4 Project Officer** *** - Undertake a range of activities to support the various functional areas of the Fire Ant Suppression Taskforce. - Administrative tasks including secretariat functions for stakeholder meetings and record keeping. - Logistics support for fire ant suppression activities delivered by external parties, this includes inventory...
-
AO4 Finance Officer
2 days ago
Brisbane, Queensland, Australia Public Sector People Full time $60,000 - $80,000 per yearPublic Sector People are recruiting for a AO4 Finance Officer on behalf of a State Government Department. You'll play a vital role in analysing financial data to support crucial loan and grant programs. If you're passionate about finance and have a knack for detailed analysis, we want to hear from you. This is a temporary opportunity for 3 months with...
-
Ao4 Project Officer
2 weeks ago
Brisbane Central Business District, Australia HAYS Full timeWe are looking to recruit multiple Project Officer to join one of the Queensland Government departments **Your new company** This Queensland Government department aims to maximise the potential of Queensland primary industries through strategic and sustainable development. They undergo research and development that enriches Queensland's agricultural...