Operations Lead

Location: Melbourne | Northern Metropolitan

Job type: Ongoing - Full Time

Organisation: Austin Health

**Salary**: $45 - $55

Occupation: Administration/Secretarial

Reference: 2072

**_Are you a current Austin Health employee?_**

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the Northeast of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

**About Medical Workforce department/division**

The Medical Workforce Unit (MWU) provides management of the medial workforce at all levels and to provide a central monitoring and resource in that regard for all clinical services. These interactions begin at the point of recruitment and continue at varying levels across the spectrum of operational issues in the management of medical staff.

The medical workforce itself is a dynamic workforce numbering in excess of 2,000 doctors and including doctors at all stages of career development.

In addition to providing organisational and business support functions, the MWU also oversees day to day management of the pre-vocational DiT workforce in its entirety at Austin Health and across the various aligned services, including rural rotations.

The Medical Workforce Unit works in close collaboration with the Medical Education Unit (MEU), with both units reporting to the Medical Director Medical Workforce Unit / Deputy Chief Medical Officer.

**About the role**
- To work collaboratively and cooperatively within the Medical Workforce to deliver a customer focused service to JMS and internal and external stakeholders.
- To uphold the customer service culture and philosophy of teamwork within the Medical Workforce.
- To work collaboratively with Medical Workforce colleagues to cover during periods of leave and high-volume workloads.

Operations lead specific:

- Management of Rotational 52-week planner and rosters.
- Initiating and performing regular roster reviews/ redesign in conjunction with the coordinators and clinical units to ensure service demands are met.
- Workforce Planning, leave management, and oversseing cover where appropriate and effective
- Attendance at Junior Medical Advisory Forum regarding roster updates and distribution.
- Overseeing and assisting with the fortnightly preparation and submission of the timesheets and payroll information for all JMS under Medical Workforce Jurisdiction.
- Assisting with, delegating, and being an escalation point for payroll queries where required.
- Ensuring that there is financial responsibility and accountability across the operational functions of the coordinators and positions role
- Providing guidance and expertise in relation to award and fair work interpretations / rulings.
- Performing project work, alongside Director as required, to assist with the development of structures, programs, and strategies with the goal of improving JMS employee life cycle and the overall effectivity of the service.
- Assisting external clinical units with roster development and costings for JMS
- Developing ongoing relationships and maintain effective communications with key stakeholders, including HOU, DPEs and medical staff and other business partners.

**About you**

As the Operations Lead, You will be someone who has excellent communication skills, with a strong commitment to excellence in leadership and team work. You’ll bring energy and drive to your work, and have a keen interest in developing your skillset.

To be successful in this role, you'll bring with you:

- Excellent communication and collaborative skills
- Leadership
- Positive and enthusiastic working culture.

**Our benefits**

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging benefits, for living expenses, meals and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
- Mentoring and career development opportunities
- Onsite childcare, easy access via public transport, car parking and end of journey facilities for cyclists

**Work with us**

**Interested in finding out more about this opportunity? Read the **position description** for further details.**

**Application closing date: 8 December 2024