Support Analyst

1 week ago

Hawthorn East, Australia Coles Supermarkets Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**:
Technology is the backbone of our business. Every day, our team solves complex and meaningful problems. Those solutions help thousands of our fellow team members succeed and make millions of customers lives easier every day.

Workplace Technology Engineering is responsible for the delivery and ongoing management of end-user devices such as laptops, desktops, thin clients, virtual desktops, mobility devices and platforms such as Microsoft Exchange, Microsoft SharePoint/Teams, SOE Management, MDM, and Office 365.

The team manage approximately 14,000 endpoints throughout the Support Office, State Office, and Distribution Centre environments.

**About the role**:
As a Systems Engineer, you will be required to:

- Work independently and as part of a team to resolve technical issues and perform root cause analysis.
- Provide technical solutions to meet business needs within technical areas of expertise.

**About You**:
Reporting to a Team Leader in the Workplace Technology Engineering function, you have experience within similar roles, working across Level 3 support: offering ongoing technical advice to stakeholders and users across the Coles business.

You are an excellent problem solver with the ability to provide ongoing technical expertise and ensure limited downtime from any IT issues.

You also need:

- Previous experience working in a medium to large enterprise environment.
- Experience in the administration and support, of an enterprise mobile device management platform.
- Workspace ONE (Airwatch) & Intune experience highly regarded
- Experience working with and supporting aspects of Microsoft Exchange/O365/Azure hybrid environment is also highly regarded.
- Strong adherence to change management processes and methodologies.
- Use of ServiceNow (or a similar enterprise toolset) as an incident, change and problem management system is desirable.

LI-JG1

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.

Job ID: 67448

Employment Type: Full time

  • Portfolio Analyst

    1 week ago

    Hawthorn East, Australia Coles Supermarkets Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. As the way we shop continues to evolve, our Digital team keeps us...

  • Security Analyst

    2 weeks ago

    Hawthorn East, Australia Coles Group Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: Our Technology team is the backbone of...

  • Financial Analyst

    2 weeks ago

    Hawthorn East, Australia New Aim Pty Ltd Full time

    **Who We Are**: New Aim is Australia's largest and fastest-growing private ecommerce company. Since 2005, we've evolved from marketplace seller to ecommerce enabler, ranking among the 'Top 500 Private Companies' in Australia. We’re reimagining the possibilities of ecommerce, introducing new technologies to democratise business ownership, and inspiring...

  • Actuarial Analyst

    2 weeks ago

    Hawthorn East, Australia Assurant Full time

    The Actuarial Analyst supports various actuarial functions that include pricing, reserving, financial reporting, capital management & forecasting. They provide advanced analysis to moderately complex, defined tasks & projects. This role recommends and implements techniques which support Assurant operations in achieving its goals related to revenue and...

  • Digital Transformation Analyst

    5 days ago

    Hawthorn East, Victoria, Australia beBee Careers Full time

    We are seeking a highly skilled Senior Business Analyst to join our team. The ideal candidate will have 5+ years' experience in a similar role, with a strong background in Digital or Web front-end squads. They will be responsible for supporting Coles Liquor as it goes through a brand consolidation and ongoing website improvements.The successful candidate...

  • Analyst Banking and Treasury

    2 days ago

    Hawthorn East, Australia Coles Group Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. ***About the team**: Finance makes it easier for us to win...

  • Network Data Analyst

    4 days ago

    Hawthorn East, Australia Coles Group Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the role**: Want to discover opportunities that challenge...

  • Financial Analyst, Liquor Operation

    1 week ago

    Hawthorn East, Australia Coles Group Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: Finance makes it easier for us to win...

  • Finance Analyst

    4 weeks ago

    Hawthorn East, Australia Chandler Macleod Full time

    We’re looking for a Finance Analyst to join the finance team of a nationally known FMCG company to play a key role in analysing and reconciling financial and operational reports across multiple external meat production facilities. Key Responsibilities: - Analyse and reconcile financial and operational reports from external meat processing facilities. -...

  • Credit Analyst

    3 weeks ago

    Hawthorn East, Victoria, Australia Fuse Recruitment Full time

    Our client is looking for an experienced Credit Analyst to join their dynamic Mortgage Broking team.You will have the opportunity to work directly with an industry leader, assisting in the management of a significant pipeline valued at approximately $100 M annually.We are seeking a proactive professional with credit/lending experience who can quickly adapt...