Workshop Manager

Take the next step in your career - join Velocity Truck Centres
- Growth and values based organisation - stable employment
- A friendly team-based working environment

**About Us**

**Daimler Trucks Laverton **is one of Australia’s largest Daimler Truck dealerships and a part of the Velocity Truck Centres. Daimler Trucks Laverton retails Fuso, Freightliner, Mercedes-Benz trucks and Mercedes-Benz vans. You will be based in our newly established, state-of-the-art dealership in Truganina. The dealership features the very latest in showroom, workshop and parts technology providing dedicated sales.

**About the role**
We are currently looking for a Workshop Manager to coordinate and direct the service department technicians for maximum efficiency and productivity while overseeing all service repair work to ensure the highest quality of customer service. Ensuring repairs are performed in a professional and tradesman like manner in accordance with industry-accepted good practices as well as adhering to the health and safety best practices.

**Key Responsibilities**:

- Assist with the supervision of day-to-day workshop operations
- Hand out work, direct and supervise Vehicle Technicians and Apprentices to ensure the smooth running of the workshop
- Responsible for ensuring all incoming work is planned and then managing the time and resources.
- Assigning Vehicle Technicians and Apprentices to tasks ensuring productivity is maximised and that deadlines are adhered to.
- Quality checking, ordering of parts, audit, and compliance
- Keep the Service Manager informed of all problems and potential problems involving repairs, customer complaints and equipment.
- Ensure completed repairs are quality tested and signed off.
- Assist with road testing when required.
- Monitor Carry Overs
- Ensure that relevant information is communicated to technicians and apprentices enabling them to effectively carry out their functions
- Effectively delegate tasks to technicians and apprentices in line with skill, knowledge, and ability and where necessary identify skill gaps and training requirements
- Local Legal/Regulatory Trade Technician Certifications
- Sound knowledge of service department workings
- Prior experience as a Workshop Controller
- HR / Full License
- Understanding of products and services necessary to perform duties and tasks as a Workshop Controller
- Sound knowledge in repair and maintenance concepts, troubleshooting, repair methods and techniques, vehicle technical aspects, tools, and equipment
- Ability to use instructions and documentation
- Experience in using software and information technology to accomplish one's work

**What's in it for YOU**:

- Ongoing training and development
- Long-term employment with career development and progression
- Work with global brands
- Onsite parking
- Attractive salary based on experience
- Access to a wide range of employee benefits including paid parental leave, discounts on private health insurance and novated lease

**About Velocity Truck Centres**
Velocity Truck Centres Australia is a subsidiary of Velocity Vehicle Group (VVG). VVG is a multinational company headquartered in the United States and has been servicing the transport industry for many years both locally and overseas.

With more than 900 employees spread across five states, providing a true national support structure for our valued customers. Our company runs on the 3 pillars of
**Speed, Value and Trust.**

Join us now and continue on our journey, we are seeking talented and enthusiastic people to join our team and build for the future.
- Velocity Truck Centres is an equal opportunity employer that values diversity in the workplace._