Customer Services and Communications Librarian

**Permanent Part Time role with regular weekend shifts**:

- **$84K to $95K per annum (pro rata) + Super (**42 hours per fortnight)**:

- **Position based at Coburg Library**:

- **Ability to transfer or take LSL (Long Service Leave) within Local Government**

**About Merri-bek City Council**:
Merri-bek City Council is a progressive council of 175,000 residents: one community, proudly diverse. Our council area sits within the banks of the Merri Creek and the Moonee Ponds Creek, and includes Brunswick, Coburg, Fawkner, Glenroy, Gowanbrae, Hadfield, Oak Park and Pascoe Vale. Our city is vibrant and energetic, known for its active community, cultural diversity, creative industries and the arts. Our long-term vision has ambitious goals for environmental sustainability, social justice, community wellbeing, and creating great places. With the Civic Centre located in Coburg, 8 kilometres north of Melbourne’s CBD, there are excellent public transport options and great food and cafés right at the doorstep.

Merri-bek Council strives to be a contemporary, innovative and collaborative organisation with a deep commitment to engaging and supporting the Merri-bek community. Our organisational vision is to be one team, brave and diverse, making a difference.

We pride ourselves on being an inclusive and welcoming workplace. We offer flexible and hybrid work options and genuinely care about providing our staff work/life balance. With the Civic Centre located in Coburg, 8 kilometres north of Melbourne’s CBD, there are excellent public transport options and great food, cafés, parks and a cinema right at the doorstep. Merri-bek is a great place to live, work and play.

**About the role**:
An exciting opportunity has come up to join Merri-bek Libraries. This is a new role that has been created and to be based at our Coburg Library.

The Customer Services and Communications Librarian position is responsible for providing high quality customer services to our diverse Merri-bek community, provide shift supervision on customer service shifts, collate the library e-newsletter, as well as design and support marketing and communications activities of Merri-bek Libraries including social media content.

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**Skills and experience require to perform the role**:

- Tertiary qualifications in library and information services, professional writing and editing, or marketing/communications, and or through lesser formal qualifications with relevant work skills and experience.
- Knowledge and experience in writing, editing and proof-reading content for a variety of audiences and formats with a high level of accuracy and attention to detail.
- Demonstrated ability to resolve problems using creativity and originality when required and to defuse potential conflict.
- Ability to consistently lead, motivate and coach staff and to gain the cooperation and support of team members to achieve team goals and objectives.
- Good understanding of marketing and communications in a library context.
- Ability to design and deliver communication and promotion materials.
- Demonstrated understanding of Child safety and wellbeing requirements and how this applies in the library setting.
- A current Working with Children Check.

**What the role can offer**:

- Extensive opportunities for training & career development
- Salary sacrifice options
- A real sense of work-life balance & flexible work options
- Employer-supported study assistance schemes
- Wellness programs

**Further support offered for our staff -**:

- Up to 20 weeks primary & up to 5 weeks secondary parental leave
- Purchase leave
- Ceremonial leave
- Gender affirmation leave
- Family violence leave

**Applications close: 11:30pm, Friday, 18 July 2025.**

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**How to apply**:

- Please note that some documents relating to this position may reference Moreland City Council. We are in the process of updating the councils new name of Merri-bek City Council.

Merri-bek is focused on diverse representation of the community we serve. With this we value lived experience that could contribute to the shaping of this role and in turn will continue to provide representation and growth of safe and inclusive work culture.

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**Our Commitment**:
In May 2021, Merri-bek Council adopted a revised Statement of Commitment to Wurundjeri Woi-wurrung People and Aboriginal and Torres Strait Islander communities of the municipality. The statement recognises the Wurundjeri Woi-wurrung people as the traditional owners of the lands and waterways of our municipality.

Merri-bek City Council is committed to being a Child Safe Organisation and has zero tolerance for child abuse. We believe children and young people have the right to be and feel safe and that their safety and wellbeing is the responsibility of everyone. You can read more about our Child Safety Commitment Statement on our website.