Customer Service Officer

7 days ago


Coburg, Australia YMCA Recreation Full time

Free access to gyms, recreation, and aquatics centres across the state
- Greet customers and be the face of the centre
- Casual | $30.12 + Super & Y Benefits
- Our Vision is a better tomorrow where all people can belong._

As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across Victoria. With us, you will work with fun colleagues who have a shared passion for making a difference in the lives of individuals and transforming communities for the better.

**About the Centre**

Coburg Leisure Centre (CLC) is one of six Aquatic and Leisure Facilities within Active Merri-bek. CLC is a year-round facility with a 25-metre heated indoor pool, heated learner's pool and toddler's play pool, spa, sauna and steam room, gym and group fitness classes, as well as child care.

**About the role**
- Provide customers with sales solutions when enquiring about memberships and programs
- Conduct centre tours with prospective members
- Follow up customers and members as required
- Promote available programs and services
- Accurately receipt, process and balance customer payments

This is a casual position with an hourly rate up to $31.12 + Super and Y Benefits.

**About you**

With our focus on providing the exceptional customer experience and always providing outstanding customer service, we will be looking for someone who is energetic, can help to create a welcoming environment and enthusiastic about helping and assisting others.

You will be working alongside our other Customer Service Officers, and will also work closely with Duty Managers to ensure smooth service and running of the facility overall.

**Qualifications & Experience**
- HLTAID009 Provide Cardiopulmonary Resuscitation
- HLTAID011 Provide First Aid
- Previous experience in a similar role will be advantageous

**Benefits**

At the Y Victoria, we value our people. Working for us means you’ll enjoy great work/life balance and a range of benefits which improve your wellbeing and help you develop as an individual, such as:

- Flexible working and rostering arrangements
- Opportunities for career development and growth
- Free access to gyms, recreation, and aquatics centres across the state
- Free access to the Virtual Y - online health and wellness

**How to Apply**

Y Victoria are proud to be a 2024 Circle Back Initiative Employer, we commit to respond to every applicant.

Video



  • Coburg, Australia Employment Hero Full time

    Focus Care is seeking an experienced administrator with exceptional customer service skills to be the face of Focus Care's head office in Victoria, conveniently located in Coburg; this role does require attendance to the office Monday to Friday. You don't necessarily need experience in the home care sector, but what you will need is a great attitude, sense...


  • Coburg, Australia Merri-bek City Council Full time

    **Multiple Full time permanent roles available (based on 35 hours per week)**: - **Fortnightly RDO**: - **Salary: $77k - $82k + Super**: - **Ability to transfer or take LSL (Long Service Leave) within Local Government** **About Merri-bek City Council**: Merri-bek City Council is a progressive council of 175,000 residents: one community, proudly diverse....


  • Coburg, Australia The National Trust of Australia (Victoria) Full time

    Casual positions available - Coburg location - Casual rate: $29.45 per hour (Grade 2A, Enterprise Agreement) - Role commencing immediately **About us**: The Natural Trust of Australia (Victoria) is a community-based, non-government organisation committed to promoting and conserving Australia’s heritage for future generations to enjoy. Founded in 1956, it...

  • Customer Service

    1 week ago


    Coburg North, Australia AAA Teatowels Full time

    **About the Business** Triple A Teatowels is a proudly family-run commercial laundry that has been servicing Greater Melbourne since 2010. Over more than a decade, we’ve built a strong reputation for reliability, care, and excellence, supporting some of Melbourne’s best-known hospitality venues. We’re trusted because we don’t just deliver linen, we...


  • Coburg, Australia People Core Full time

    A & S Facility Services, based in Campbellfield, VIC are looking to hire an exemplary Customer Services Manager to join the company, to be in charge and responsible for managing day-to-day customer service operations, recruitment, and overseeing project management related to customer service. You will have to develop programs, create budgets, liaise with...


  • Coburg, Australia Accessible Care Full time

    **Employer: Accessible Care** **Position: Disability Services Officer** **Salary: $85K Plus 11.5% Superannuation** **Location: Coburg, VIC** **Join Our Team as a Disabilities Services Officer!** Are you passionate about making a real difference in the lives of people with disabilities? We are seeking a dedicated **Disabilities Services Officer** to join...


  • Coburg, Australia Merri-bek City Council Full time

    **Full-time permanent role (based on 35 hours per week)**: - **Salary: $77k - $82k + Super + Fortnightly RDO**: - **Based at the Hadfield Depot**: - **Ability to transfer or take LSL (Long Service Leave) within Local Government** **About Merri-bek City Council**: Merri-bek City Council is a progressive council of 175,000 residents: one community, proudly...


  • Coburg North, Australia Tasty Spices Full time

    We are looking for someone with excellent communication skills to help us make contact with existing clients. Your duties will include but not be limited to; - Record all customer contacts in the database - Effectively dealing with all interactions with a positive, thoughtful and knowledgeable approach. - Escalate or Respond to customer contacts received by...


  • Coburg, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...


  • Coburg, Australia Merri-bek City Council Full time

    **Temporary Part Time role (20 hours per fortnight plus weekends ) - Mondays, Fridays and Saturdays with a minimum of 1 in 8 Sundays**: - **Salary: $84k - $95k + Super (pro rata)**: - **Potential for additional hours on Thursday evenings supporting the Libraries After Dark program.**: - **Ability to transfer or take LSL (Long Service Leave) within Local...