Wholesale Customer Service

6 days ago

Melbourne, Australia Jivaro Full time

Supportive and collaborative company culture
- Employee discounts
- Inner-city location, close to public transport links

**The Role**:
Our client is a Melbourne-based retailer specialising in denim, who are seeking a Wholesale Coordinator to support their customer service division. Throughout this role you will champion the brand experience and representation of the business.

**Key Responsibilities**:

- Processing customer orders.
- Liaise with the Production Team and Warehouse to track deliveries and ensure that all styles are delivered within major customer delivery windows
- Assign available stock against orders
- Attend fortnightly budget meeting to inform CEO of order status for current and following month.
- Action daily release of orders to be sent to warehouse for processing and dispatch
- Liaise with the warehouse, Star Track and Major Retailers DCs to resolve any delivery issues and ensure stock is on the floor.
- Sales administration duties include updating partner details and contacts, order processing & coordinating returns & exchanges.

**Essential Skills**:

- At least three years of experience in a similar role
- Intermediate Excel skills
- A genuine passion for the Fashion industry
- The ability to work in a fast-paced environment and work confidently under pressure
- A love for collaborative working, an analytical mindset and ambition
- Exceptional communication skills and confidence to work with various teams in the business
- Great commercial acumen and strong analytical skills

**The Benefits**:

- Be part of a successful team that are growing globally
- Employee discounts
- Join a social, innovative and forward-thinking company culture

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