Visitor Services Officer

4 days ago

Ballina, Australia Ballina Shire Council Full time

**ABOUT US**:

- Change your lifestyle and live and work in a vibrant community and great coastal environment._

Ballina Shire Council is situated on the Far North Coast of New South Wales, 20 minutes from Byron Bay and one hour from the Gold Coast. The shire is a popular tourism destination with pristine beaches, rainforest retreats and hinterland hideaways.

**ABOUT THE ROLE**:
**Position**:
We are seeking an enthusiastic and appropriately experienced individual to join our customer focused Visitor Services team. Reporting to the Team Leader Destination and Visitor Experience, you will be responsible for providing information to visitors about local attractions and accommodation options within our Shire. You will play a key role in promoting regional attractions to visitors and marketing regional tourism products and merchandise.

Hours of work for this position are 24 hours per fortnight to be worked in accordance with the Visitor Information Centre seven day roster, and will include regular weekend work. **Applicants will need to have the ability and willingness to regularly work on weekends.**

**To be successful you will bring**
- Behaviour that positively demonstrates Council’s values of: creative, accessible, respect, energetic and safe.
- Certificate III in Tourism or equivalent.
- Demonstrated experience within a tourism related industry and/or a Visitor Information Centre.
- Demonstrated excellent customer service skills, both face-to-face and over the telephone.
- Proven sales experience, including retail, cash handling and reconciliations, and booking of tourism products/services (i.e. tours, accommodation, etc.), with the ability to encourage tourism industry operator participation.

**The rewards**
- An hourly an hourly salary range of $33.66 to $38.63 (plus 11.5% superannuation) dependent upon skills, experience and qualifications. Penalty rates for weekend work will also apply.
- Fitness Passport membership options.
- An inclusive culture where all our people are valued, EEO, diversity and differences are respected.
- An absolute focus on our peoples’ safety and well being.
- Learning and career development opportunities.
- Generous Award workplace conditions.

**Applications close**

11.30pm on Sunday 9 March 2025

**Specific enquiries**

Alanah Ward | Team Leader Destination and Visitor Experience | 02 6686 1499

  • Service Delivery Officer

    2 weeks ago

    Ballina, Australia Essential Energy Full time

    Enjoy work-life balance, and training opportunities for development in a wider range of careers than you might expect. **We are Unique** Join an organisation that values your voice, empowers your autonomy, recognises the strength in diversity, and prioritises your well-being while offering attractive remuneration and benefits. Take pride in having a...

  • Community Facilities Officer

    2 weeks ago

    Ballina, Australia Ballina Shire Council Full time

    **ABOUT US**: - Change your lifestyle and live and work in a vibrant community and great coastal environment._ Ballina Shire Council is situated on the Far North Coast of New South Wales, 20 minutes from Byron Bay and one hour from the Gold Coast. The shire is a popular tourism destination with pristine beaches, rainforest retreats and hinterland...

  • Customer Service Officer

    1 week ago

    Ballina, Australia NSW Department of Communities and Justice Full time

    Division: Northern CPPYJ - Location: Ballina, NSW, AU, 2478 Tweed Heads, NSW, AU, 2485 Lismore, NSW, AU, 2480 - Req ID: 76697 **Child Protection and Permanency Services** **Northern NSW** **Vacancy Location: Lismore** **Talent Pool Creation: Ballina, Clarence Valley, and Tweed Heads** **Employment Type: Ongoing, Full Time** **Salary: $75,728pa up to...

  • Front Desk

    2 weeks ago

    Ballina, Australia Architectural Roofing + Building Supplies Full time $60,000 - $70,000 per year

    Are you highly organised, detail-oriented, and thrive in a customer focused role? Our growing roofing manufacturing company is looking for an enthusiastic Front Desk / Administration Coordinator to join our dynamic teamAbout Us: ARBS is also a leading supplier of roofing, cladding and building products. Based in Ballina on the Northern Rivers, we offer not...

  • Full Time Receptionist

    1 week ago

    Ballina, Australia Yours Truly Services Full time

    **Available Positions: Two Full-Time Roles at Our Ballina Office** We are seeking enthusiastic individuals for the roles of Office Junior and Admin Assistant at our Ballina-based office. Join our amazing team of dedicated professionals and thrive in a supportive and dynamic work environment. **Immediate start for the right applicant.** - Administration -...

  • Customer Service Officer

    2 days ago

    Ballina NSW, Australia BALLINA SHIRE COUNCIL Full time $63,300 - $72,300 per year

    ABOUT USChange your lifestyle and live and work in a vibrant community and great coastal environment.Ballina Shire Council is situated on the Far North Coast of New South Wales, 20 minutes from Byron Bay and one hour from the Gold Coast. The shire is a popular tourism destination with pristine beaches, rainforest retreats and hinterland hideaways.Ballina...

  • Food & Catering Assistant

    2 weeks ago

    Ballina, Australia RSL LifeCare Full time

    **Residential Care - Food & Catering Assistant** - Imagine a career filled with purpose and possibility - Competitive rates of pay - Fulfilling work that fits around your life **Employment Type**:Casual **Contract Type**:Casual **Location**:Ballina **About Us**: RSL LifeCare is a social purpose organisation, providing leading aged care, retirement living...

  • Dental Officer

    1 week ago

    Ballina, Australia Northern NSW Local Health District Full time $140,000 - $148,436 per year

    Make a new start in your career and life. Join a welcoming, supportive healthcare community, with professional development opportunities + more Employment Type: Permanent Full TimePosition Classification: Dental Officer Level 2 ~ P L U S ~ Dental Officer Rural Incentive Scheme Allowance up to $20,000 Per AnnumRemuneration: $140, $148,436.00 per annumHours...

  • Residential & Commercial Cleaner

    7 days ago

    Ballina, Australia Jacsimpson Cleaning Services Full time

    **Join Our Growing Team!** We’re a local cleaning company looking for reliable, detail-oriented cleaners to service residential and commercial clients across Ballina and nearby areas. We value professionalism, integrity, and consistency. If you take pride in your work and enjoy working independently or in small teams, we’d love to hear from...

  • Property Support Officer

    2 weeks ago

    Ballina, Australia Ballina Shire Council Full time

    **ABOUT US**: - Change your lifestyle and live and work in a vibrant community and great coastal environment._ Ballina Shire Council is situated on the Far North Coast of New South Wales, 20 minutes from Byron Bay and one hour from the Gold Coast. The shire is a popular tourism destination with pristine beaches, rainforest retreats and hinterland...