Claims Coordinator

10 hours ago

Burleigh Heads, Australia Kase Group Full time

**Join TBS - Where We**_Care, Listen,_** and**_Deliver_**

**Who Are We?**

With over 20 years in the industry,** Townsend Building Services** is a proudly Australian-owned business that’s redefining the way insurance and non-insurance building and restoration repairs are delivered across the country.

At TBS, we care about both our people and our clients, and we're committed to delivering exceptional outcomes every time. Due to rapid national growth, we're looking for a detail-oriented **Claims Coordinator** to join our supportive team based in our** Burleigh Heads HQ**

**❤️ Why You’ll Love Working Here**
- **Competitive salary + bonuses + growth opportunities**:

- **Extra leave perks** - birthday leave, study leave, loyalty leave
- **Flexible work options** to support your work/life balance
- **Employee wellbeing support** - EAP, inclusive culture & community give-back
- **Fun, social, supportive team environment**

**About the Role**

As a **Claims Coordinator**, you’ll be the glue that holds our projects together. Your role is essential in ensuring a smooth and seamless claims process for our clients.

**Your key responsibilities include**:

- Registering and managing insurance claims in software systems
- Communicating with clients, trades, and contractors
- Organising quotes, documentation, and appointments
- Assist with the scheduling of inspections and repairs
- Support teams across Construction, Restorations & Finance
- Solve challenges and improve processes day-to-day

**What You’ll Bring**

**You’ll thrive in this role if you have**:

- A background in administration or coordination
- Strong organisational and multitasking skills
- A passion for delivering excellent customer service
- Clear written and verbal communication
- Ability to multitask in a fast-paced environment
- Experience in insurance, building, or restoration is a bonus
- Familiarity with Prime Ecosystem = extra points

**Ready to Apply?**

If you’re organised, proactive, and love being part of a collaborative team — this is your opportunity to join a company that truly cares.
- KASE Building Group is an EEO Employer, we do not discriminate on age, disability, race, sex, intersex status, gender identity and sexual orientation. We encourage all applicants to apply._

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