Customer Service Advisor

2 weeks ago

Dandenong, Australia Westpac Group Full time

Join our strong team of bankers in Dandenong
- Part-time role, 23.5 hours per week
- Strong customer service experience essential

**How will I help?**

We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their needs. The role of a Customer Service Advisor is a key customer facing position in our branch network as you will have quality conversations with our customers on a day-to-day basis, creating a stress-free, seamless experience for each person you serve.
- As a Customer Service Advisor, your role will entail: _
- Welcoming all customers that come into the branch, creating a warm and positive first impression as they enter
- Helping customers with transactional and savings banking needs
- Building strong relationships with customers
- Providing relevant banking advice to suit their situation and goals
- Referring customers onto our team of specialists when required
- Educating customers on new technologies to assist them in the future

**What’s in it for me?**

In a word, lots Over time, you will be well trained to provide general banking information and steadily turn into a banking specialist. Due to the size of our network, we are confident in providing a clear pathway for progression as a result.

In addition to this, you can expect financial benefits for being part of the Westpac team (like special banking, wealth, and insurance offers) you’ll be paid well, and supported throughout your career so you can grow as you do. You’ll also be encouraged to take part in our fun community projects as a paid volunteer.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
- Strong background of face-to-face customer service, with experience handling cash quickly and accurately
- Ability to multitask in busy environments
- Able to build relationships with customers from all walks of life
- Comfortable exploring and identifying customer needs through asking the right questions and proactively contacting existing customers
- Sales or banking experience highly desirable, however we believe we can teach these skills to an individual with a can-do attitude and eagerness to learn more

**What’s it like to work there?**

We aim to provide one big, supportive team to help us reach our vision to become one of the world’s great service companies. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility - and one where everyone belongs.

  • Service Advisor

    2 weeks ago

    Dandenong, Australia CEA Full time

    **Posted**: 26/02/2025 **Closing Date**: 26/03/2025 **Job Type**: Contract **Location**: Dandenong **Job Category**: Administration **About Us** CEA is the leading distributor for world-renowned capital equipment brands JCB agricultural and construction equipment, Atlas Copco, Ditch Witch and Dynapac. Supplying a diverse range of equipment to a wide...

  • Service Advisor

    1 week ago

    Dandenong, Australia CEA Full time

    **Posted**: 07/02/2025 **Closing Date**: 07/03/2025 **Job Type**: Permanent - Full Time **Location**: Dandenong **Job Category**: Other **About Us** CEA is the leading distributor for world-renowned capital equipment brands JCB agricultural and construction equipment, Atlas Copco, Ditch Witch and Dynapac. Supplying a diverse range of equipment to a...

  • Service Advisor

    4 hours ago

    Dandenong, Victoria, Australia Eagers Automotive Full time $60,000 - $80,000 per year

    The Company Prestige Truck Centre is a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands, priding ourselves on delivering an exceptional guest experience.  About the...

  • Service Advisor

    1 week ago

    Dandenong, Australia Eagers Automotive Full time

    Work for Australia's largest automotive retailer - Attractive employee assistance program - A range of employee benefits **Are you crazy about cars? Do you want to be a part of Australia’s largest automotive group? Then look no further.** **Prestige Truck Center **is an established and respected automotive business. We are now seeking a passionate...

  • Customer Service Advisor

    2 weeks ago

    Dandenong, Australia Wurth Australia Full time

    **Dandenong South** We are an international, family company looking to grow. The confidence in our products and the love for our customers is what makes us a global leader generating in excess of 17.1 billion euro in 2021, we are the largest employer of direct selling staff globally. With 450 sales representatives servicing over 55,000+ customers all around...

  • Customer Service Advisor

    1 week ago

    Dandenong, Australia Wurth Australia Full time

    **Dandenong South** We are an international, family company that doesn't stay still. The confidence in our products and the love for our customers is what makes us the leader of our industry generating in excess of 14.4billion euro in 2020, we are the largest employer of direct selling staff globally and we are looking to grow! With 450 sales...

  • Service Advisor/costing Clerk

    7 hours ago

    Dandenong, Australia Commercial Motor Vehicles Pty Ltd. Full time

    About CMV Truck and Bus CMV Truck & Bus are the Victorian dealer for Volvo Group Australia (Mack, Volvo and UD Trucks) and have over 500 employees with 8 main dealerships across Victoria. We sell trucks and buses and provide service and parts for our complete range as the authorized dealer network. CMV Truck and Bus is a subsidiary of the CMV family-owned...

  • Customer Service Advisor

    2 weeks ago

    Dandenong, Australia Wurth Australia Full time

    **Dandenong South** **Wurth** is a growing global family company with a strong customer focus and quality product range. We are an international, privately owned family company with around 88,000 employees, continually seeking opportunities for expansion and growth. Our reputation for quality and consistently delivering the right solutions to our customers...

  • Service Advisor

    3 days ago

    Dandenong, Australia Eagers Automotive Full time

    Ultra-competitive salary packages & fantastic employee benefits - Join Eagers Automotive, Australia's largest automotive group! - Friendly & supportive team | Safety conscious workshop **In your role as Service Advisor at Prestige Truck Centre you will be 100% focused on managing your customer’s experience whilst their vehicle is in our care.** Your...

  • Internal Sales/customer Service

    2 weeks ago

    Dandenong, Australia Franklin Electric Full time

    Join Franklin Electric on our mission to empower communities with sustainable water management solutions, where your expertise will play a vital role in shaping a better future for generations to come. - Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water solutions, ensuring access,...