Supporter Care, Individual Giving

3 days ago

Brisbane, Australia Cancer Council Queensland Full time

**Supporter Care, Individual Giving**

**About Us**

For over 60 years, Cancer Council Queensland’s pioneering work has helped save thousands of lives and has improved the quality of life for people living with cancer. Our mission is to lead Queenslanders in a partnership against cancer.

Cancer Council Queensland raises funds that are dedicated to improving the quality of life for people living with cancer through research to support prevention and early detection.

We are dynamic, outcome-focused, responsive to community needs, and committed to voluntarism and the pursuit of excellence.

Cancer Council Queensland employees and volunteers lead Queenslanders in a partnership against cancer by employing high-performing employees who live our values of being responsible, inclusive, equitable, and collaborative.

**Working at Cancer Council Queensland**

Our greatest asset is our diverse team of talented, savvy people. Our awesome employees and volunteers tell us that Cancer Council Queensland is a meaningful, rewarding and fun place to work.

We provide a positive and supportive working environment where you will be a valued team member. We love to recognise and reward our team of superstars with employee benefits such as extra paid days off.

**About the role**

This role is a Permanent, Full-time position (37.5 hours/week)

**About you**

To be successful in this role you will have previous experience in a donor liaison or customer service role. You will have a high attention to detail and be able to use your initiative to problem solve.

You will be a team player but able to work autonomously and identify improvements to the overall donor experience.

**Qualifications, Experience, Knowledge and Skills**

**Essential Skills**:

- Experience in a fundraising, customer service or administrative environment
- Excellent communication skills, both oral and written, including well-developed telephone and electronic communication skills
- Strong computer skills and experience in Microsoft Office suite

**Desirable Skills**:

- Previous experience in a fundraising environment
- Experience working with fundraising CRM systems

**Benefits**

Cancer Council Queensland has a collaborative, energetic, and supportive team culture, contributing to meaningful work with a tangible impact. By celebrating and fostering our individual strengths, we take on more challenging work. In turn, we lead more balanced, exciting and fulfilling lives. Our growing Non-for-Profit organisation offers employees:

- Flexible work arrangements (Flexible Work Hours and Work from Home options)
- ATO-Approved Salary Packaging up to the value of $18,549 per Fringe Benefit Tax year
- Recognition and Rewards Program
- Two paid Wellbeing days per year
- One paid ‘Thank you’ day at the end of the year
- Professional Development Allowance
- Corporate social events (such as bring your dog to work day)
- Team events, employee connectivity and Healthy Workplace Activities
- Cancer Council Retail shop discount

**Meet Our People**

**How to apply**

Applications, including a current resume and cover letter, are required and should be addressed to:
**People and Culture Team**
Cancer Council Queensland
- Current Resume - Your resume should include your contact details, work experience, educational background and professional development.
- The successful applicant will be required to conduct a current National Police Certificate._
- Privacy Collection Statement_
- ._

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