Team Leader

3 days ago

Toowoomba, Australia Seniors, Disability Services and Aboriginal and Torres Strait Islander Partnerships Full time

**Key responsibilities of this role include**:

- Managing, implementing and monitoring the delivery of accommodation support and respite services to people with an intellectual disability, ensuring high quality outcomes, consistent service provision and continuous improvement in accordance with Human Service Quality Standards and AS&RS' Governance Structure.
- Providing leadership and supervision to a number of operational service delivery staff in accordance with human resource management policies and procedures to ensure the delivery of high quality, 24 hour support to people with an intellectual disability who access services from the department.
- Developing effective working relationships with key stakeholders including people with a disability, families, guardians, other government and non-government agencies.
- Monitoring the implementation of all relevant legislative requirements, departmental policies and guidelines. How will you be assessed for this Role?

To be successful in this role you will be required to demonstrate competency in relation to technical requirements of the role as well as the Leadership competencies for Queensland:
Vision
- Thinks critically and understands the organisations vision, through team and stakeholder consultation ensuring delivery of high quality customer-focused outcomes in line with work priorities.
- Gathers insights and challenges the status quo, to formulate innovative solutions and define new opportunities in the delivery of customer-focused services.

Results
- Builds and sustains relationships by listening attentively and relaying expert information in a non-technical, timely manner ensuring a mutually beneficial connection.
- Role models accountability to the team and implements reporting systems to monitor the teams' work for the execution of quality results through professionalism, persistence and transparency.

Accountability
- Maintains and role models a high standard of practice through governance and risk management by adherence to policies and procedures, identifying organisation risk and proposing mitigation strategies.

Open C class Australian drivers licence. This position requires work outside the normal span of hours including afterhours on call, night shift and weekends.

These arrangements are planned and negotiated with your manager. It is a condition of employment to comply with the departments COVID-19 Vaccination Requirements policy. Where this policy requirement applies, employees must provide evidence of their vaccination status including having the prescribed number of doses of an approved COVID-19 vaccine prior to the commencement of their employment.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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