Digital Marketing

2 weeks ago

Carrum Downs, Australia BJ Disability Support Services Full time

**Position Summary**:
We are seeking a creative and driven **Digital Marketing & Communications Officer** to lead our online presence and enhance engagement with participants, families, carers, and the broader community. This role involves managing our social media platforms, website content, digital campaigns, and communications to build brand awareness and attract potential clients and staff.

**Key Responsibilities**:

- Develop and implement digital marketing strategies tailored to the NDIS and disability services sector.
- Manage and grow the organisation's social media presence across platforms such as Facebook, Instagram, LinkedIn, and YouTube.
- Monitor analytics, report on campaign effectiveness, and adjust strategies based on data insights.
- Maintain and update the company website with service information, blogs, events, and announcements.
- Collaborate with operations and support teams to share success stories and service updates.
- Assist with internal and external communications, including newsletters, promotional materials, and media releases.
- Ensure all content aligns with NDIS guidelines, accessibility standards, and brand voice.
- Support marketing efforts for recruitment campaigns, participant onboarding, and community engagement initiatives.

**Skills & Experience**:

- Tertiary qualification in Marketing, Communications, Digital Media or related field (or equivalent experience).
- Proven experience in a digital marketing or communications role, preferably within the disability, community services, or healthcare sector.
- Experience with CMS platforms (e.g., WordPress) and basic SEO practices.
- Excellent writing and editing skills, with the ability to adapt tone and language for different audiences.
- Understanding of the NDIS, person-centred language, and accessibility requirements (desirable).
- Strong organisational skills and the ability to work independently and as part of a team.

**Job Types**: Part-time, Casual

Pay: $37.00 - $40.00 per hour

**Benefits**:

- Professional development assistance

Schedule:

- Day shift

Supplementary Pay:

- Overtime pay
- Penalty rates

Application Question(s):

- Do you have previous experience working in digital marketing roles?

**Education**:

- Advanced Diploma / Associate Degree (preferred)

Licence/Certification:

- First Aid Certification (preferred)
- Driver Licence (required)
- Working with Children Check (required)
- NDIS industry experience (preferred)
- National Police Certificate (required)

Work Location: In person

Expected Start Date: 10/06/2025

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