Ecommerce Manager

3 days ago

Alexandria, Australia Camilla Full time

Our Ecommerce Tribe needs a digital sales champion who understands what it takes to elevate success, drive growth and continually exceed online targets of our Northern Hemisphere digital business, with a focus on USA. The role would be perfect for a hands-on, detail-oriented team player who leads by example. You will be collaborative and passionate with excellent communication and influencing acumen.

**What will our Ecommerce Manager - Northern Hemisphere be doing?**
- Set key KPI’s and define the long-term trading strategy in order to achieve it.
- Set annual, periodic and weekly sales budget/forecast for the territory.
- Reporting of online sales performance and providing insights for action in weekly and monthly trade meetings.
- The Management and responsibility of the day-to-day commercial performance of the eBoutique including implementation on online promotions, optimisation of homepage real estate, increase in website traffic and conversion rate.
- Track Google Analytics data to make data driven decisions to improve online KPIs.
- Review product stock levels against trading performance to determine risk.
- Support the implementation and management of the digital marketing strategy and development roadmap with a focus on cost efficient conversions, increase in average order value, and positive online sales revenue.
- Support the development, implementation and overall responsibility execution of promotional EDM and loyalty program activities.
- Ensure End to end experience on the website deliveries a high guest experience.
- Work with customer service to ensure any issues or customer concerns are overcome.
- Provide direction to effectively manage the performance and productivity of direct reports.

**Our perfect new Tribe Member possesses**:

- 4+ years in an eCommerce role.
- At least 2 years experience of leading and getting the best out of your team.
- Knowledge of fashion retail is desirable but not essential.
- Experience preferable for Shopify Plus CMS.
- Advanced experience and understanding of Google Analytics.
- Ability to draw insights and make recommendations and implement changes to online store to maximise sales, conversion rate, average order value.
- A positive, collaborative and solutions-focused attitude.
- Ability to adapt to multiple demands, shifting priorities, ambiguity and rapid changes.
- Ability to build rapport quickly and establish effective working relationships.

**What are the perks of working for CAMILLA?**
- Competitive remuneration and benefits package
- A Health and Wellbeing offering including yoga, boxing and meditation
- Work place flexibility - we have a hybrid model to give you the support you need to help balance your career with the things that matter to you
- Paid Parental Leave
- Paid Volunteer Day Off
- Employee Assistance - free and confidential counselling service for all employees
- Stunning Head Office located in Alexandria, Sydney
- Flexible work practices
- End of Month Birthday Drinks and Quarterly Angel Awards with epic prizes
- Pet friendly office
- A strong focus on personal and professional development
- Discounts and Uniform Allowances that will have you head to toe in CAMILLA

With love xx

At CAMILLA, you are seen for your heart, soul, talent, abilities, quirks, authenticity, drive, and individuality.

We will adjust our recruitment process to support accessibility needs

Equality will know no boundaries within our walls and wherever we go.

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