Aquatics Duty Managers

Closing Date 13th December
- An exciting opportunity to join our Aquatic Centres team
- Based at Angelo Anestis Aquatic Centre (Bexley)
- Multiple Positions Available

**Our Team**

At Bayside Council, we are committed to a positive, flexible and supportive workplace culture, where our people and customers feel respected and valued. We are proud to serve our community through operating with transparency, integrity and in the best interests of the Bayside community to deliver exceptional service.

The City Life Directorate delivers personalised and public services to enhance community life, including family, children, aged, leisure and cultural services.

**Aquatic Centres**

You can also expect to;
- Provide advice on the outcome of development assessments to ensure response timeframes and quality development outcomes are met
- Assist the Coordinator of Development Advisory Services with the preparation and delivery of pre Development Applications to ensure efficient and informed outcomes
- Assist in the preparation of briefs and Statements of Evidence and provide expert evidence in order to represent Council in the Land & Environment Court of NSW
- Prepare accurate and comprehensive reports and correspondence on development matters to facilitate timely decision making and outcomes, and to respond to applicants and community stakeholders
- Attend meetings and participate in stakeholder engagement activities to understand and meet the needs of the local community

**About the role**

Reporting to the Aquatic Operations Coordinator, this role is responsible for the foresight of the daily operations of Bayside’s Aquatic Centres including daily operational tasks, supervision of Lifeguards, water quality testing, facility maintenance, customer service and work health and safety obligations.

If you are looking to progress your career, work on an exciting new project and make a real difference in your community, this is the job for you

**You can also expect to**:

- Provide supervision of Lifeguards, and other staff as needed, and promote high team performance. This includes directing and managing the daily work activities, compliance with relevant procedures, scheduling rotation and breaks, assisting with and the maintenance of Lifeguard training, and responding to any escalated issues.
- Implement operational systems and procedures and allocate resources to ensure all venue operational requirements are met and maintain high standards of service delivery, venue presentation, safety and security.
- Ensure patrons are supervised in the safe use of the facilities and promptly identify and action potential issues which may cause injury or illness to staff or patrons.
- Ensure daily booking and operational schedules are implemented to ensure customer needs are met.
- Support all work areas as required including the functions of Customer Service, Retail, Kiosk services, Gym and Fitness services and Aquatic Programs.
- Ensure prompt resolution of customer complaints and review feedback to continually improve processes and service.
- Ensure that all supplies and assets are stored securely and properly accounted for.
- Carry out and lead emergency response activities and plans in line with the Centre's Emergency Management response plans including carrying out duties as facility Chief Warden.
- Ensure the building, aquatic plant and water quality is maintained in line with operational and water quality management plans to maintain compliance with relevant legislative requirements. This includes performing routine pool water testing and maintenance including backwashing and chemical dosing.
- Ensure Child Safe Practices and procedures are implemented and complied with to mitigate risks.
- Maintain accurate and complete records to meet legislative and regulatory requirements and to provide operational advice

This opportunity will complete a maximum of 38 hours per week.

**About you**

We are looking for a someone who has:

- Demonstrated experience in public swimming pool operation and supervision.
- Current Senior First Aid and CPR Certificate including Advanced Resuscitation.
- Current Pool Lifeguard Qualifications recognised in NSW.
- Current Pool Operations Certificate.
- Current Working with Children Check.
- Current Driver's Licence Class C, or willingness to obtain.
- Demonstrated experience of plant room management and pool operations.
- Hours of work between 5am to 11pm Monday to Sunday. However, commencing and finishing times will be flexible and depend on operational needs.
- Experience in staff management including rostering, recruitment, and performance management.

**Our benefits and culture**

As an organisation, we pride ourselves in offering a flexible working environment centred on delivering great outcomes for our customers, whether internal or external.

**We are looking for a someone who has**:
**Deadline**: Friday 13 December 2024

**Salary Range**: From $38.47 to $43.08 per hour plus 25% casual