Activity Officer Specialised

Global Company with career growth opportunities
- Join our Growing Welfare & Engagement Team
- Casual position with varying hours, located in Brisbane

**About Us**

We are trusted to ensure the safety and wellbeing of people in our care across Australia’s network of immigration centres. Our team provides fully integrated services across facilities management, accommodation, catering, welfare, engagement, security, transport, and escorting. We are committed to treating people in our care with dignity and respect in a safe and secure environment.

**About the Role**

We are focused on providing quality Welfare and Engagement (W&E) services and support that provide detainees with skills, confidence, and opportunities to proactively engage and explore options pertaining to their health and wellbeing.

You will develop, manage and deliver structured and meaningful programs and activities for the people in our care; including educational, sporting, recreational, spiritual and leisure activities that take into consideration the specialist interests, skills and needs of diverse cultures.

Ensure staff and detainees are aware and can smoothly access scheduled program sessions. Provide and control a variety of resources to support the delivery of programs and ensure accurate records of all activities delivered and maintain quality of reporting.

Identify, rectify and if required, escalate contractual non-compliance.

Casual position with varying hours, depending on location.
- To be successful in this role, you will have:_
- Certificate III in an associated discipline such as sports and recreation, social/community work and/or learning and development
- Diploma level in an associated discipline such as Social Work or Community Services, Counselling and/or Learning and Development, Education, or related field
- Qualification or extensive experience in therapeutic interventions such as Cognitive Behavioural Therapy, Solution Focused Therapy, Trauma-informed Practice, Acceptance and Commitment Therapy, Person-Centred Therapy, Mindfulness, Art Therapy, Sports Science or a relevant/related field. Other qualifications or relevant experience in the delivery of programs for adults or children including vulnerable persons
- Minimum of 2 years’ (full time equivalent) experience managing and conducting structured programs and activities for adults or families
- Experience working with people from Culturally and Linguistically Diverse (CALD) and different religious backgrounds
- Understand risk management principles
- Maintain a current Australian Federal Police Clearance
- Maintain a current Working with Children Certificate in accordance with the relevant state or territory child protection legislation
- National Police Check (AFP)
- Hold and maintain HLTAID009 Provide CPR and HLTAID011 Provide First Aid certificates with at least 6 months of currency on the certificate.
- Unrestricted current Drivers Licence

**About You**

You have a professional and friendly manner and enjoy interacting with people, the ability to effectively manage internal and external stakeholders within a complex and dynamic environment.

You are passionate about providing educational and recreational opportunities that are meaningful and will enhance the mental health and welfare of individuals in immigration detention. A flexible mind set, with the ability to work as part of a multi-disciplinary team and promote environments that support and maintain positive behaviour.

You are emotionally resilient, adapt well in the face of adversity, trauma, tragedy, threats, or significant sources of stress such as family, health or workplace stressors, maintain psychological well-being.

**Rewards & Benefits**
- Be part of an amazing culture, based on the values of trust, care, innovation and pride
- Gain access to Global Employee Networks that embrace diversity and inclusion
- ‘Start with a job and stay for a career’ with extensive employment and growth opportunities across Serco’s many contracts
- Referral Programs
- Provision of uniform
- Variety of lifestyle discounts through the Serco Benefits program including discounts with Apple, Qantas, Hoyts Cinemas and more
- Ongoing 24/7 immediate mental health and counselling support via our Employee Assistant Program

**Referrals**

Refer a friend or colleague and be rewarded

Refer a suitable Healthcare Professional to join Serco’s Facilities and Detainee Services - Welfare and Engagement Team and receive a $500 Prezzee Voucher if they are successful

**Join Us**

You must be an Australian Citizen or Permanent Resident to obtain the required clearances for this role.

**Serco and Proud**

At Serco, not only is the nature of the work we do important, but everyone also has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 60,000+ globally and 16,000+ in Asia Pacific responsible for delivering essential public services in areas including