Technical Support Officer

6 days ago


Pakenham, Australia OZCOM TECHNOLOGY GROUP Full time

**Technical Support Officer - Education**

**Position Details**
Ozcom Technology Group is seeking a Technical Support Officer (EDU) Technician on a casual/part-time basis (7 to38 hrs) to deliver ICT support services to various Government schools throughout South-east Suburbs. As an Technical Support Officer (EDU), you will be required to help schools to manage and support their Information and Communication Technology (ICT) environment onsite.

**Key Roles**:

- Assisting with the delivery technical support to schools as per Regional Service Delivery Manager (SDM) direction.
- Supporting Department technologies in schools by completing tasks such as device asset accounting, reimaging and deployment, basic troubleshooting and user support.
- Work under guidance of school leadership and other IT Specialist Technicians to provide the day-to-day management of tasks and school-based ICT initiatives.
- Supporting (with guidance) the deployment and support of Department ICT projects and government initiatives.
- Provide service and management of Windows and Apple devices.
- Provide technical advice to users as required.

**Personal Attributes**:

- Motivated, self-starter; able to work autonomously, or as part of a team as the work dictates.
- Resourceful - able to find and research information in order to derive appropriate solutions to problems.
- Be able to work effectively with little direct supervision.
- Methodical and effective approaches to problem solving.
- A good communicator, able to document technical procedures, and follow documentation of others.
- Ability to troubleshoot and fault find through systematic processes of observation and elimination.
- Capable of working within established guidelines.
- Handle a range of concurrent jobs and changing priorities.

**Essential Skills**:

- A working knowledge of onsite and remote IT support practice.
- Ability to work as part of a technical support team and follow the documentation of others.
- Windows Server Technologies
- Network Administration
- An awareness of Workplace Hygiene practices.

**To Apply**

1. Applicants **must hold/obtain** a valid Working with Children Check (WWCC)

2.Applicants **MUST** be a **Australian permanent Resident &**have **Technical Background**

**(please submit your interest ASAP for processing).**

3. Shortlisted Applicants will only be contacted

**Job Types**: Part-time, Casual

Pay: $30.00 - $35.00 per hour

Application Question(s):

- are you a permanent resident of Australia?
- Please indicate total number of years you have been employed/experience in the IT industry and Service Delivery positions?
- Please indicate total number of years you have been employed and/or experience in the education IT sector ?

Work Location: In person

Application Deadline: 03/08/2025



  • Pakenham, Australia AUZ TRUSS AND FRAMES Full time

    **We are Australia’s leading prefab manufacturer, specialising in Roof Trusses, Wall Frames, Posi Struts. We pride ourselves on quality, efficiency and reliability.** **Job description** **This role(Administration officer) will involve duties such as client support, Admin and reception support, monthly reporitng, and task scheduling. We are seeking a...


  • Pakenham, Australia Fernlea Full time

    **1. TITLE: Office Administrator** **2. AWARD**:SCHADS Award 2010 - Level 3 **3. HOURS**:28 hours per week **4. LOCATION**:Admin Office, 1 Main Street, Pakenham VIC 3810 **5. REPORTS TO**:Chief Executive Officer*** **6. SUPERVISES**:None **7. POSITION OVERVIEW & OBJECTIVES**: The Office Administrator is responsible for the efficient and smooth running...


  • Pakenham, Australia Komatsu Full time

    **The opportunity**: Join our dynamic team as a **Customer Support Sales Representative** at our Pakenham branch. In this role, you will have the autonomy to manage your territory sales and leads, taking full responsibility for the performance of your territory. You will work with cutting-edge information systems such as CRM, EQP Care, Komtrax, and...


  • Pakenham, Australia Full Bore Excavations Full time

    **Administration Assistant** - Based in Pakenham** Full Bore Excavations is a gas service and main laying company based in Pakenham, Victoria with an exciting new opportunity to join our administration team. Full Bore Excavations have extensive experience in Civil Construction specialising in Natural Gas connections mains and service laying. **Job...


  • Pakenham, Australia Outlook (Aust ) Full time

    Pakenham VIC, Australia **Communications and Design Officer**: **Outlook's Storytelling Champion - Communications & Design (Non-Profit)**Grow your communications and marketing career here. - Full-time, permanent position - Hybrid model of work available - Are you a creative communicator with a keen eye for design? Do you want to use your skills to make a...


  • Pakenham, Australia Wall Street Full time

    Be part of a great team culture, where you are supported and rewarded! - $70,000 to $80,000 p/a (based off experience) - Exciting opportunity to grow your career in a fast-growing company! **About the Company**: T.C Boxes was born with the simple objective of providing safe, reliable, and secure storage solutions to tradies of Australia. As T.C Boxes grew,...

  • Purchasing Officer

    1 week ago


    Pakenham, Australia Downer Group Full time

    **Have you just graduated university and ready to kick start your career or are you looking for a**career change? Downer Rail & Transit Systems have an opportunity for a Purchasing Officer to be based at our Packenham facility, Nar Nar Goon VIC.** **The role**: We are looking for a motivated person to come join our highly skilled team and you will be based...


  • Pakenham, Australia Komatsu Full time

    Join a global OEM with endless opportunities for growth and development - Exciting benefits, training & allowances - Discounts on technology, health, cars, travel & more**The Opportunity**: Are you prepared to elevate your customer service skills and parts experience to new heights? Join our Pakenham team as a Customer Service Representative and become an...


  • Pakenham, Australia Ausreo Full time

    **Introduction**: Ausreo is Australia's leading independent manufacturer and supplier of concrete reinforcing products to the building and construction industry. We support and encourage our business partners to Build with Confidence and create value for our people, customers and shareholders. We are known for: Our agility to provide superior service and...


  • Pakenham, Australia Empower YOUth OoHC Services Full time

    **Position Title: Therapeutic Key Worker - YOUth Empowerment Learning Program (Y-ELP)** **Work Type**:Part-time | Casual Tuesday/Wednesday/Thursday and occasional Saturday days. **Hours**:8.30am-3.30pm **Location**:Cranbourne / Pakenham (with induction/training at 29 Foote Street, Templestowe Lower, VIC) **Categories**: Child, Youth and Families -...