Agile Delivery Manager

**A new adventure awaits**

How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you?

At Zurich we’re on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

This exciting adventure will drive positive impact. So, if you want to be part of a values led organisation, that is a leader in the insurance industry with a track record of making a real difference and continuously taking steps toward a sustainable future for our people, customers, communities, and our planet read on

**Let’s create a brighter future together, let’s make a difference**

The Workplace Experience Centre of Excellence (CoE) is dedicated to designing and delivering great products and experiences to employees. Within this COE, the Workplace Experience squad is focused specifically on solutions aim to streamline operations, improve employee engagement, and foster a positive work culture.

The primary goal of an Agile Delivery Manager is to create an environment that supports efficient collaboration and empowers team members to deliver high-quality work within the Agile framework. By creating and fostering an environment of continuous improvement, feedback and team empowerment, the Agile Delivery Manager contributes significantly to the overall success of squad initiatives.

You will also be responsible for the following:

- Guiding the squad towards self-organisation and continuous improvement to produce increments of value.
- Ensuring that agile ceremonies (e.g. daily stand ups, sprint planning, backlog refinement, sprint review/showcase, sprint retro) are facilitated by the team.
- Working closely with the Product Owner by providing support and structure to develop and prioritize the backlog accordingly using the product roadmap as guidance.
- Solidifying and focusing the squad on agreed goals, facilitating transparency to the team.
- Support the team by connecting them to the rest of the organisation (e.g. Impediment removal, release scheduling/coordination and consulting SMEs).
- Tracking the team delivery performance metrics and reporting (e.g. velocity, burndown, sprint reports, cycle time).
- Continuously coaching the team ensuring agile ways of working are helping team to improve delivery: Right tool, Right time for the Right outcome.
- Building value driven delivery culture and coaching squad team towards high performance and autonomy
- Champion an agile mindset, principles, and methodologies
- Capturing, tracking, and assisting teams’ Agile maturity.
- Protecting the team by creating an environment based on openness, commitment, focus, courage, and respect.
- Assisting the team's delivery by removing impediments ensuring the team can progress with its delivery.
- Promoting sustainable working using data to guide work management and available capacity.

**Important to your success - let's grow together**
- Tertiary qualifications or multiple years relevant experience
- Proven examples of delivering key initiatives
- Understanding of and experience with Agile methodologies, tools and techniques
- Understanding of Product Management with Agile
- Knowledge of Service Design
- Knowledge of DevOps and CI/CD
- Coaching Experience
- Conflict Management
- Facilitation and Moderation skills
- Demonstrated track record of continuous improvement and problem solving capabilities.
- Change management and communication experience would be preferred
- Knowledge and understanding of workplace technology would be preferred

**Belong. Zurich is here to support you**

There are so many reasons why Zurich is a great place to be, but here are just a few:
5 weeks leave per year for permanent staff through our new Z leave initiative, as well as 15 days personal/carer’s leave (as we empower our people to manage their own wellbeing); Grow, and thrive in your career (we support and encourage it) with award winning training programs; Work with global, diverse, and inclusive teams; Explore your passions, fuel innovation, drive equity, collaborate and make a positive difference beyond your role; Access programs to stay healthy and feel healthier along with receiving a AUD$500 wellbeing payment per year, plus a AUD$295 new starter e-voucher for your WFH set up (flex work - hybrid working), and other great benefits through our Shine portal; Access to Family Care (parental leave); Volunteer; Work in our state-of-the-art Green Star rated offices (when you are in the office); and dress for your day. We also plant a tree for every new employee - one of many local initiatives driving our contribution to ambitious global sustainability targets

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong and thrive.