Financial Services Traineeship Westpac Fraud Team

3 days ago


Parramatta, Australia Maxima Full time

Thinking about a career within the finance and banking industry? Intrigued by fraud prevention and the safety of information?

Maxima, in partnership with the Westpac Group, have multiple opportunities available for you to undertake an entry-level traineeship.

Westpac is Australia’s first and oldest bank operating for over 200 years and one of its largest. Westpac Group provides personal, business, and corporate banking services, as well as superannuation, investment, and wealth management services. Westpac offers its employees many opportunities for career progression and skills development in the banking and financial sectors.

Across 12-months work fulltime and gain practical industry experience whilst studying towards a nationally recognised **Certificate III in Financial Services.**

Based within the Fraud and Risk Department, you will be responsible for providing high-quality customer service and administrative support to the team. Day-to-day assist to raise awareness and follow up any fraud or risky activity for customer accounts.

**Benefits**:

- No HECs or study debt
- Align yourself with a strong and nationally recognisable organisation
- Job security and career development opportunities
- All training provided

**Duties Include**:

- Monitor customer accounts
- Notify customers of suspicious activity
- Follow-up customer concerns and queries
- Update and maintain customer information
- Additional administrative tasks as required

**About You**:

- Strong communication skills
- Exhibits a passionate and positive work attitude
- Ability to multi-task and work to deadlines
- Takes initiative and has proficient problem-solving skills
- Demonstrated customer service experience
- Working knowledge of technology

**How to Apply**:
Please note that you must identify as Aboriginal and/or Torres Strait Islander descent to be eligible for this role.

National Traineeship wages and conditions apply.


  • Fraud Officer

    7 days ago


    Parramatta, Australia Westpac Group Full time

    Bring your passion for customer service and help us achieve Westpac Vision - Unique opportunity to join the Financial Crime and Fraud Prevention team based in Parramatta - Full-time, 12-month fixed term position with the views of becoming permanent **How will I help?** As the Fraud & Scam Officer, you will be working within the Financial Crime and Fraud...

  • Fraud & Scam Officer

    14 hours ago


    Parramatta, Australia Westpac Group Full time

    **Fraud & Scams Officer **- **Contractor** **Join our team and make a difference in combating fraud!** **How will I help?** Bring your passion for customer service and play a vital role in protecting customers from fraudulent activities by helping to protect customers' financial transactions. As a Fraud Officer, your responsibilities will include: -...


  • Parramatta, Australia Westpac Group Full time

    **Fraud & Scams Officer **- **Contractor** **Join our team and make a difference in combating fraud!** **How will I help?** Bring your passion for customer service and play a vital role in protecting customers from fraudulent activities by helping to protect customers' financial transactions. As a Fraud Officer, your responsibilities will include: -...


  • Parramatta, Australia Westpac Full time

    Create your best future and join Westpac as a **Fraud and Scams Officer** - Permanent Full-time position - Parramatta based - hybrid working after role competency - Join Westpac in the Fraud and Scams team to begin your career in Financial Crime **What’s the role?** As a Fraud and Scams Officer, you will assist customers experiencing suspicious activity,...


  • Parramatta, Australia Westpac Group Full time

    All roles at Westpac Group can be considered for flexible working arrangements, such as flexible hours, working remotely, part time work, or job sharing. - Permanent Full-time - Sydney basedFantastic opportunity to further your risk exposure into Fraud and Scams **How will I help?** As a Manager, BCM you will play a crucial role in managing and mitigating...


  • Parramatta, Australia Westpac Group Full time

    Permanent full-time position - Based at ParramattaOngoing training and development opportunities **What’s the role?** Are you passionate and committed about protecting people/communities from financial crime? Join the Westpac team as a Fraud & Scams Officer where you will play an integral role in preventing, detecting and responding to fraudulent...


  • Parramatta, Australia Westpac Group Full time

    **Fraud & Scam Officer - 53902 | Indigenous Identified Role - Permanent Opportunities - Parramatta Location - Hybrid working model - Parramatta office + WFH - Ongoing training and development opportunities - Westpac has been granted an S126 Exemption to sections eight (8) and fifty-one (51) of the Anti-Discrimination Act 1977 (NSW); this allows us to...


  • Parramatta, Australia Maxima Full time

    Do you have a passion for providing great customer service, and would like to join the banking and finance industry? Maxima, in partnership with Westpac, are seeking a committed individual to undertake an entry-level business traineeship within their Customer Service and Technology team. Across 18-months you will be working fulltime and receiving paid...

  • Team Member, Nsw

    1 week ago


    Parramatta, Australia Westpac Group Full time

    **Fraud Officer - 31593** - Max Term Role - Parramatta, NSW - Amazing job opportunity! **How will I help?** As the Fraud Officer you will be working within the Financial Crime and Fraud Prevention (FCFP) team, you will be responsible for handling inbound and outbound phone calls, actioning fraud alerts, conducting investigations relating to suspicious or...

  • Scam Officer

    2 weeks ago


    Parramatta, Australia Westpac Group Full time

    Scam Officer: 25171 Location: Parramatta **How will I help?** This position exists within Risk & Fraud Operations. Reporting to the Scam Assist Team Manager, you will be responsible for reviewing and investigating possible scam activities conducted via a range of payment methods. You will be managing inbound calls within agreed service level and outbound...