Service Owner

1 week ago

Parramatta, Australia Westpac Group Full time

**How will I Help?**

As a Service Owner in our Financial Crime and Fraud Prevention business you will be part of an agile team supporting the development of high-value, high-quality services, and workflow automation initiatives.

You will work to the roadmap with your teams to the required outcomes to respective teams. You will maintain and refine the product backlog, assess product increments, and determine when appropriate to release items into production

This role is based in Parramatta however we are also open to considering applicants based in Adelaide.

**Key Accountabilities**:

- Identifying and understanding business needs and managing the value delivered by the team
- Inspiring the scrum team with the product vision and roadmap continuously focusing on customer value
- Monitor the status of financials/forecasts, risks and progress towards milestones and deliverables
- Proactively seek opportunities where workflow solutions and/or automation can enable FCFP to achieve their customer and business outcomes

**What’s in it for me?**
You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is helping Australians succeed. So we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**

To be successful in this role you will need:

- Experience in Financial Crime and/or Fraud domain leading distributed onshore and offshore teams
- Excellent stakeholder management and the ability to understand and articulate roadmaps
- Familiarity with market leading Agile tools, e.g., Jira, Confluence etc
- Exposure in workflow and data technologies
- Experience in Agile environment, preferably working as a Chief Product Owner, highly regarded

**What is it like to work there?**

We aim to provide one big, supportive team of people who love helping others succeed. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

**How do I Apply?**

Start here. Just click on the **APPLY **button.
- The health and wellbeing of our employees is our top priority. We’ve developed clear standards to ensure our people are confident, safe and healthy whether they’re working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines._

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