Customer Service Specialist

8 hours ago


Box Hill, Australia Westpac Banking Corporation Full time

Customer Service Specialist
- **Join our fabulous banking team in Box Hill**:

- **Full time position available**:

- **Keep taking your career up a notch**

**How will I help?**

We get to know our customers as people around here - not as account numbers. And that takes a team of great people giving every person who walks into our branches an equally-great experience. Our Customer Service Specialist is one of those people.

You'll make banking feel like a friendly chat for our customers. Taking the hard work out of it - and using your know-how to match them up with the products and services that best suit their needs. More often than not, you'll spot an opportunity for a customer's money to work harder before they do. And that can make all the difference.

**What's in it for me?**

As well as job flexibility and the financial benefits for being part of the Westpac Group (like great banking, wealth and insurance offers) you'll be paid fairly, and trained so your career can grow as you do. You'll also be encouraged to take part in community projects as a paid volunteer to help us give Melbournians even more reasons to love their city.

**What do I need?**

You need to thrive on good, solid human connection. On friendly chats and genuine support. The customer is key for you - and you'll get a real kick every time you find a new way to make their day or make the most of their money for them. You'll be a team player too - happy to help the people around you succeed as much as you will and celebrating the wins you share as a branch. We'll also consider any hands-on experience you have in a customer service role - particularly if it involved face-to-customer service.

**What's it like to work there?**

Although we're a proud part of the Westpac Group, Bank of Melbourne is a distinctive brand in its own right, with its own unique culture. We're locals who love supporting locals, and we're passionate about helping our communities, businesses and people reach their full potential. As an equal opportunity employer, we're proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

**How do I Apply?**

Start here. Select the **APPLY** or** **button.

**Do you need reasonable adjustments during the recruitment process?**

Job ID 300001511171997



  • Box Hill, Australia Bank of Melbourne Full time

    **Join our fabulous banking team in Box Hill**: - **Full time position available**: - **Keep taking your career up a notch** **How will I help?** We get to know our customers as people around here - not as account numbers. And that takes a team of great people giving every person who walks into our branches an equally-great experience. Our Customer...


  • Box Hill, Australia Westpac Group Full time

    Join our diverse and growing team at our branch in Box Hill! - Mandarin or Cantonese speaker highly desirable - Part-time role, 20 hours per week **How will I help?** We believe we can help all our customers make the most of their money through assisting them with their everyday banking and asking the right questions to better identify and understand their...


  • Box Hill, Australia Bunnings Full time

    **Join us and experience Bunnings from the other side of the counter!** **What’s in it for you**when you’re part of our**team**: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few - Free standard OnePass membership - Access to over 100+ exclusive team member benefits across health, shopping,...


  • Box Hill, Australia Eastern Health Full time

    **Title**:Customer Service Team Member**: - Requisition ID: 3202 - Location: Eastern Health, VIC, AU, 3128 - Job Posting Date: 9 Apr 2025 Do you work for Eastern Health currently? If so, please log in to Eastern Health Careers Employee Login using your network login details to see the full range of jobs available to you **Contact Centre Agent** -...


  • Box Hill, Australia Sherry Consultant Services Pty Ltd Full time

    Established in 2012, and now are a leading IT company, who for the last 20 years have been providing the largest variety of ethnic TV programming services from around the world to customers in AUNZ. We specialize in satellite broadcasting services providing a variety of subscription television services to clients. These services include direct-to-home...


  • Box Hill, Australia Eastern Health Full time

    **Title**:ICT Procurement Officer and Service Desk Specialist**: - Requisition ID: 4122 - Location: Box Hill, VIC, AU, 3128 - Job Posting Date: 5 Aug 2025 Do you work for Eastern Health currently? If so, please log in to Eastern Health Careers Employee Login using your network login details to see the full range of jobs available to you **ICT Procurement...


  • Box Hill North, Victoria, Australia beBeeVocation Full time $51,000 - $84,000

    Customer Service RoleBoost your career in customer service by taking up this rewarding position. As a key member of our Contact Centre team, you will be supporting a Federal Government client.Key Responsibilities and QualificationsEnsure the integrity and compliance of information and customer data by adhering to established protocols and...


  • Box Hill, Australia Invincible Energy Full time

    Our team is both customer facing and back of house processing, you will be navigating your way through inbound/outbound phone calls. These calls can include sales verifications & assisting customers with their onboarding experience. We're offering full time permanent opportunities 9:00am - 5:30pm Monday to Friday. **You will need**: - A Customer service...


  • Box Hill North, Victoria, Australia beBeeCustomerResolution Full time $54,417 - $91,358

    Job DescriptionWe are seeking a highly skilled and motivated professional to fill the role of Customer Resolution Specialist. As a key member of our team, you will play a critical role in delivering exceptional customer service and resolving complex customer enquiries and complaints.Key ResponsibilitiesApply analytical and proactive approaches to improve...


  • Chester Hill, Australia St.George Full time

    **What’s the role?** As a **Customer Service Specialist**with St George, you will proactively engage with customers in-person and over the phone to uncover their financial needs, utilising your expert product knowledge to assist them in achieving their financial goals. You will refer customers to our specialist banking teams such as Home Loans and...